Very clean room, all comfort, excellent breakfast and superb customer*friendly staff, which makes a pleasant stay possible.

Balaji Inn is a great place to stay, offering a comfortable and hassle-free experience. The rooms are well-maintained, clean, and spacious, making it a good choice for families and groups. We booked an AC room for three people at ₹2000, and it was definitely worth the price. The room was well-furnished, featuring a double bed plus a single bed, ensuring a comfortable stay for all of us. One of the highlights of our stay was the quick service—the staff was responsive and ensured a smooth check-in and check-out process. The hotel also provides hot and cold water, which adds to the convenience, especially for travelers. Overall, Balaji Inn offers excellent value for money with good rooms, prompt service, and essential amenities. Highly recommended for a pleasant and budget-friendly stay!

There was a tariff issue from the F&B end; otherwise, the hotels location and hygiene were good.

Had issues with the initial room booked.After several conversations over phone for more than 2 hrs, got this room upgraded. Service level should be improved a lot as putting the customer into trouble after a long travel is not appreciated.

Service was all in all good. But it was little bit over priced compared to the quality of rooms provided. But it is recommended one.

The service at reception was excellent. The room was much better than I had expected. I would book again.

Location, hospitality, cleanliness, feel at home feeling , courteous staff , comfortable stay and good food

booked this hotel as it was the only one near the examination centre where my son was appearing. We had driven from Mumbai to Nashik. Upon reaching the hotel, the parking area was congested, and we received little to no assistance from the hotel employees as we navigated the parking conundrum. The morning receptionist was very uncooperative, condescending, and disdainful in his tone; it seemed that he was doing us a favour. He looked like he was not at all happy seeing us. There was no smile on his face. He had no training in greeting the guests. Upon discussing the position of our parked car, he rudely and superciliously said that "It's your Mistake, you parked in the wrong position.” We demanded to check the room we had booked and found that the toilet commode was brownish. Upon informing the receptionist, he said, "What can you expect out of a 10-year-old Hotel?". Eventually, we got the room changed. The TV in the room had signal issues. Two staff members tried and changed the faulty setup box, but all was in vain; it was the only excusable issue, as it was probably due to the drizzle. THERE WAS NO HEAVY RAIN. We thought that we could head for a shower before bed, but alas, there was no hot water. We raised a query at the reception and requested hot water. The staff told us to run the tap for 10 minutes. We ran it longer, but to no avail. We had booked and paid for an included breakfast, which we could not have as we left the hotel early for the Exam Centre. We requested a cup of tea before leaving for the exam centre, but it was told that the hotel could not even arrange for a cup of tea or coffee before 08:00 in the morning. I requested the Hotel and inquired if they could arrange a cup of tea or coffee from outside, but they denied. Although the Infrastructure of the premises is promising, the behaviour of the staff is inexcusable. It is the small things that need to be taken care of. Please find the list of items that I did not like in Room No. 205. 1) Unwashed Curtains with possible fungal growths -The right side curtain at the bottom was soiled with black stains. 2) The TV & Setup box wires were left cluttered. 3) The louvre of the bathroom was broken. 4) A toilet paper roll was not provided. 5) Electric fittings were Untidy. 6) The towels were aged.

During our stay, both the fan and AC were not working in the scorching heat. When I first noticed the issue, I requested a room change, but the staff member insisted that the AC would be sufficient and that we didn’t need the fan. However, the AC wasn’t functioning either, and we struggled in the heat until 1 AM, unable to sleep. I had to request a room change again, and only around 1:30 AM did they finally switch our room. After that, we were able to sleep. The delay and lack of prompt assistance made the experience quite uncomfortable.

I had initially booked FabHotel Rama Palace which had better location and amenities but myreservation was moved to FabHotel Balaji Inn. The moment I checked into Balaji Inn I was told that there is a pricing discrepancy between both hotels. Instead of resolving it amicably between 2 hotels they wanted me to do it through Make my trip (MMT). The sour experience started at checkin itself. MMT contacted Rama Palace. Rama Palace contacted Balaji Inn and eventually the issue was resolved and i was checked in. Inside the room, the TV did not work, the bedsheets and pillow covers seemed dirty, While the A/c was under performing but that was the only thing that helped me to stay through 1 day. While the initial booking at Rama Palace had amenities like Telephone, Seating area, Safe, mineral water, Ironing board, Toiletries but Balaji Inn only had an A/C, a bath towel and 2 Medimix soaps. My package included breakfast so I enquired where will it be served. I was told that i need to go to the nearby restaurant. The hotel would call the restaurant and inform them that I was coming. When i visited the restaurant it was spawning with people and I had to wait for my turn, so I left the restaurant without having breakfast. The way both the Fabexpress hotels manged the booking was extremely poor and hence I would rate my overall experience as poor.