Rooms are very small compared to the tariff they charge. No windows, showers do not work. Rooms are dirty and suffocating . They provided blankets During summer which was useless. Staffs are not professional.

Overall this trip was okay but Fab hotel you need to watch out your rooms. The room was smelling also bad. There was a dirty towel handed to us and then they provided another one but of no use. NO HAND TOWEL.

Stayed here for a night, and the experience was quite disappointing. The location is poor, it doesn’t even feel like a hotel until you step inside. While the rooms were clean and fairly well maintained, the service left a lot to be desired. The landline didn’t work, and the staff came across as quite unprofessional. To make things worse, we couldn’t sleep properly due to constant noise throughout the night. The guests in the adjacent room were extremely loud-shouting, slamming doors, and creating a ruckus. There was no check or control from the hotel staff on this behavior, which added to the overall unpleasant experience. Definitely wouldn’t recommend if you’re looking for a peaceful and professional stay.

Untidy and dirty room. I got the premium one. Stained pillow covers and bedsheets. The bedsheet was full of hair when I entered. When I called the receptionist, he argued that all the hair are mine. I am almost bald. He replaced the pillow cover and bedsheets. They were more dirty than the previous one. Bedmites to a point it is 3:52 AM and I am contemplating to just get the hell out. Bed is stinking of things that I prefer not to mention but I hope the stain photos gives everyone an idea. The only good thing is the proximity to Sukhna lake. There is constant car noise from the window (Room 104). Cockroach in the toilet Save your money and stay somewhere else.

Very poor service and condition of the room. The room was very dirty. The sheets on the bed had not been changed and had food on them so we had to ask the staff to change them. The pillows were old and smelt bad. Lots of ants and bugs in the room. AC but they refuse to give you the remote so you can't control the temperature / settings. They hadn't topped up the wifi so this didn't work. It took 24 hours until they finally fixed the wifi. They only fixed it after I said I wanted a discount then suddenly 20 mins later it was fixed. Staff have no interest in good customer service and just sleep on the sofas in reception. Would be acceptable if the hotel was cheap but at 1200 a night this is very disappointing.

It was vry bad experience in this hotel i will never come again in this hotel

Absolutely Disgusting Experience – Do Not Stay Here! I rarely leave reviews, but this hotel stay was beyond unacceptable. From the moment we checked in, we were shocked by the condition of the place. We found cockroaches crawling in both the room and the washroom – completely unhygienic and horrifying. The bedsheets and pillow covers were visibly dirty, with stains and a musty smell that made it impossible to sleep comfortably. To make things worse, the door lock didn’t work properly, making us feel unsafe the entire time. The corridor and room had a weird, foul smell that made us want to leave the moment we walked in. This was not only unpleasant, but downright unsanitary and unsafe. I strongly do not recommend this hotel to anyone. Management needs to take immediate action to clean and repair the property before accepting any more guests.

Worst hotel the staff is totally non professional he tries to scare me no water in washroom no tv very bad experience talk to customer care they say we will look into it but no change want full refund checked out within 1 hr not worthit got scared

Bunch of crooks. From the first one who tried to convince me to pay before I come to the hotel. Continues with the desk guy who tried to robe me for 600 INR. To end the story they gave me the worst room they had smiling. DON’T GO THETR. Better hotels available even cheaper

I had booked 2 deluxe rooms in Goibibo. Both main door handles were broken! When I asked for the tv remote they gave me 1 remote for both rooms and asked us to use the batteries from the ac remote. The receptionist had so much attitude for some reason! The app mentioned 10% discount for ala carte for a single meal, but during the check out they denied. And the complementary breakfast also had so many restrictions I had ordered a bread omlette and some toasted bread they said only 3 slices will be given since I ordered bread omlette. The entire hotel reeked of some punget smell even in elevator. The locality was not impressive as well no cabs were easily available. Overall the experience was completely unpleasant and the constant power outage was an added discomfort! Please go for some other hotels. This one's definitely a good option!