Sure! Here's a positive hotel review mentioning the manager, Hemlata: --- Excellent Stay with Exceptional Service! I recently stayed at this hotel and had a wonderful experience. The rooms were clean, spacious, and well-maintained, with all the amenities one could need for a comfortable stay. What truly made the difference, however, was the exceptional service provided by the staff. A special thanks to Ms. Hemlata, the hotel manager, who went above and beyond to ensure that every aspect of our stay was perfect. She was warm, professional, and always ready to help with a smile. Her attention to detail and dedication to guest satisfaction truly stood out. Highly recommend this hotel to anyone looking for a pleasant and hassle-free stay! ---

The hotel is beautifully located on the main street. Rooms are super clean and staff is very well behaved. The hotel is absolutely worth staying.

From the moment I walked into the Novel Suites Hotel, I knew I was in for something special. This place isn't just a hotel—it's an experience. Everything about it speaks of elegance, comfort, and genuine care for guests. The staff were incredibly welcoming, professional, and attentive to every detail. Check-in was smooth and quick, and they even offered a complimentary drink upon arrival. It’s the small things that make a big difference! My suite was spotless, stylish, and spacious, with modern furnishings and a calming ambiance that made it feel like home—only better. The bed was unbelievably comfortable, the bathroom was luxurious, and the view from the window was breathtaking. What sets Novel Suites apart is the quiet luxury. It's upscale without being pretentious. The on-site restaurant served some of the best meals I’ve had in any hotel—locally inspired, fresh, and beautifully presented. I also appreciated the 24-hour gym and peaceful lounge area for winding down in the evening. Whether you're traveling for business or pleasure, Novel Suites Hotel goes above and beyond to ensure your stay is perfect. I can’t wait to return. Easily a 10/10. Highly recommend!

I recently visited Delhi and had the opportunity to stay at this hotel once again. I’ve known the owner personally for the past five years — a genuinely nice and down-to-earth gentleman who takes great care in ensuring guests have a pleasant experience. The hotel is located conveniently on Road No. 4, Mahipalpur, with easy access to the airport and other key areas. The rooms are spacious, neat, and clean, offering a comfortable stay. The bathrooms are equally large, with provisions for 24x7 hot and cold water, which is a big plus for travelers. I’ve stayed at this property over 10 times in the last few years, and I can confidently say that the experience keeps getting better every time. The staff is courteous, attentive, and always ready to help, which adds a personal touch to the overall hospitality. There is an in-house restaurant that serves both breakfast and meals. While the breakfast menu is limited, the standout point is that each item is freshly prepared only after the order is received, ensuring freshness and taste. The hotel also offers underground parking, which is quite useful given how crowded the area can get. Road No. 4 tends to be busy from around 9:00 AM until as late as 2:00 AM, so plan your commute accordingly. Overall, I highly recommend this place for anyone visiting Delhi — whether for business or personal reasons. It offers great value, comfort, and consistently good service.

Front desk staff are amazing!!! And all other staff are excellent too. Amazing service, awesome room facilities. Loved stating here. My favourite buget hotel for sure.

Everything in the hotel was good, except Complimentary breakfast.It could have been even better. There was no window in the room so outside view was not possible.

The room was clean. The surroundings and the hygiene was also good at the hotel. Staff was courteous and was quick to resolve any query. Location is perfect if anyone wants to visit here in its full pride. Perfect location, where everything is less than 10KM's away.

The location is really bad. The cleanliness was less focused. Very untidy . This property diminishes the overall brand value of FAB Hotels.

I have been to this hotel very recently. Honest review:- It is not as per fab standard, you pay extra for the standards but that standard is not there. They do not have inhouse restaurant which they claim they have while booking. There is not enough staff to cater to our needs. I stayed there for 2 days and the room was cleaned only once before check in. Despite of repetatively telling them to clean the room they did not clean. Location is great as it is located next to jankpuri east metro station gate no 2. Delhi has greater connectivity anyways so if you are ready to pay this price than definately go for some better option. A person named shailesh took my booking online and I had clearly said I would need early check in, when I reached hotel I was denied checking in early and then this person Shailesh even didn't picked my call. The hotel reception boy helped me to get the room early so five start for him.

Terrible experience, please never book this hotel on seeing any others review might be it was paid, its my humble request never trapped under this hotel