Very good

Average hotel. Not very hygienic. Balcony adjacent to the room was dirty. Dampness in the walls. Staffs were cooperative.

My personal experience very bad very very bad my personal experience waste my money

We showed up at midnight after booking this place online called FAB TRIVENI , WHAT A DUMP!! Trusting the photos and the online exicutive promises. What a nightmare! Bedsheets and blankets had cigarette burn holes and disgusting stains that looked like seman something no guests should ever find . The washroom bucket was melted, the mirror frame was broken, and most furniture was falling apart. The room reeked, was damp, and wallpaper was peeling off everywhere. Taps looked like they hadn’t been touched in years. It was filthy and clearly never cleaned, to be clear they probably swapped the bedsheets without washing them in years . Total scam and a huge waste of time. Stay far, far away from this dump!

The hotel has strangely good reviews due to which we booked the place. However, the situation is totally opposite. The rooms were dirty and full of mosquitoes, and lizards who would welcome you to the bathroom. The hot water facility was challenging and the food options were not even basic. Even if I go ahead and talk about the brand FabHotels the customer support is also disappointing. I had done a premium room booking for two adult ladies and did the booking in my name. When I reached there with my friend and we were about to check in they asked me to pay extra charges for the extra person. I was so baffled because the premium room accommodates two adults and that was what I booked. However,they didn't co-operate or give us a logical understanding of the expenses.They didn't even reimburse the advance I had paid for which I must have received a 100 msgs back to back the day I had booked until I made the payment. We were two ladies and it was already evening and the team just outrightly exploited our situation. When I told the receptionist that I will write a review on this they tried to pacify us by giving a better room but even that had poor infrastructure with broken window sils, non working geyser and no towels or complimentary water for the guests.I have attached the image of the mattress given to us and that too was changed after continuous request of two hours. I don't know if this is a specific experience or if it is the general experience for all. Except for one service guy Himanshu (who really tried to be nice and got us shifted from our so called Premium room) I have no words for others. The city Prayagraj had been the best experience for us with honest people and thoughtful arrangements.This hotel however where we thought we would rest was the bad memory of this trip .

So it was a two day stay at this hotel. I will speak about the things that went wrong at this hotel. 1- We had paid for the breakfast during the booking of the room online. On day 1 - we got 2 breads and a cup of tea for breakfast. On day 2- despite requesting so many times (8am onwards till 9:45 am) - NO breakfast received. And they finally said - madam aap baahar se breakfast mangwa lijiye. This was when we had already told them that we had a flight to catch and wanted to leave by 10am. 2. By mistake we left our two steel forks with the food plate on day 1. We requested them again and again to return them, they refused. 3. Every hotel has a complimentary waterbottle per person per day. Here, for 2 days they charged us for 4 bottles of water that we got. And the more shocking ending was - MRP Rs 20, and they charged Rs 30. Also, they refused to give us a pakka bill for it. When we tried arguing, they refused to listen. 4. The final bill that was given to us ( again nothing pakka, just a hand written paper in a rough notebook) - included the food items taken by customers in other rooms as well!!! When we pointed this out to them, initially they started fighting that by mistake they had written other room numbers in our bill, but finally on insisting that we didn’t have - the maggi, poha etc written in the bill they finally agreed to remove them from it. But again - No pakka bill. Really a terrible experience at this hotel, very very disappointing. Will never recommend.

Very Disappointed – Stay Away! This was one of the worst hotel experiences I’ve ever had. The room was filthy — dust everywhere, stained sheets, water leakage from AC and to make matters worse, I found ants and even a mouse in the bedroom! Totally unacceptable for any hotel, let alone one that charges this much. The service was equally terrible. Staff were rude, unhelpful, and didn’t seem to care at all about the condition of the place or the comfort of the guests. When I raised complaints, they acted like it was normal. I would never recommend this hotel to anyone. If you care about cleanliness, safety, and basic decency — avoid this place at all costs!

Worst hotel i had ever visited in my life. No cooperation at all, dont know how to manage and attend guests. We visited there in the morning At 8 am they charged extra money by saying that our checkin and checkout time is 12 at mid and will be charged you only for 24 hours then you'll be charged 100 rupees per hour we had taken only 4 more hours and they had forced ud to pay full amount .Then we asked them to either charge as per your commitment or we'll complaint against you. 1)Staff behavior was not suffesticated 2)food we had ordered was not hygienic 3) washrooms are untidy 4) bedsheets are not tidy having strains all over. My opinion is not upto mark Won't recommend anyone to go and stuck there.

*...True review and ignore all the paid reviews. The map photos doesn't match with the room at all. The road is too crowded and congested....* This hotel doesn't deserve even one star. The staff was extremely rude and showed a complete lack of communication skills. There is no parking facility at all; we were directed to park at a nearby house, but they refused to give us the keys to access our car. When we needed something from the car, the staff refused to help, telling us to take our car out and find parking elsewhere ourselves.The rooms were filthy, unhygienic, and incredibly poorly maintained. The entire place had a shady atmosphere, with suspicious activities going on at night, making it a terrible choice for families or anyone concerned about safety. The experience was nothing short of appalling.Avoid booking this hotel at all costs. It is a disgrace to the FabHotels brand, and they should remove it from their listings immediately to protect their reputation. This place is a complete nightmare and should be shut down.