This is my 5th stay at this hotel and I favour this because the location is very nearby all attraction points and most importantly walk friendly. The guy who makes breakfast and serves is very courteous and welcoming, as I was being late and it was time to check out he made it all the way to my room and served me wonderful dosa considering I'm in a hurry and may miss it. The rooms are clean and everything works well, just a point which could be improved that is lighting should be more and bright and the charging points need to be increased otherwise no issues. Will come again..

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Fabulous staff is the frst thing u il get.U just have to applaud the service they provide here especially ask for assitance to satheeshkumar who is so kind and soo passionate abut work he is doing...very peaceful and neat rooms and extremely nice foood prawns was sensationally seasoned and overall its a best experince here and ill defntly come to pondy again with my friends and we request satheeshkumar as our staff for the trip?????????????????????????? thank u fab hotels and thanks to mr.nagarajan(fabhotels) my brother for his great support in booking the room... Thank u all

Had a good stay, the rooms were very clean, the staff is very polite and quite helpful, I would want to come back and stay again, white town and rock beach is quite near by market place can get everything very quickly. Breakfast is good the staff who made breakfast is very welcoming and the tea is amazing.

I recently stayed at Shanthii Inn in Pondicherry and had a very pleasant experience. The rooms were clean, comfortable, and well-maintained. The location is convenient and close to major attractions, which made travel easy. The highlight of my stay was the food. The meals were fresh, tasty, and well-prepared. Breakfast had a good variety, and the restaurant service was prompt and courteous. The staff were polite and helpful throughout my stay, making the overall experience smooth and comfortable. I would definitely recommend Shanthii Inn for a relaxing stay with good food in Pondicherry

We stayed here in August 2025 during long weekend. It was value for money. Rooms are neat and clean and staff was polite and respectful. Also the food Within this mess is very good. We tried tava fish and fish biryani both are tasty

Not worth the price – great location, but major drawbacks I stayed at this hotel during my trip to Pondicherry, and unfortunately, it did not live up to expectations, especially considering the price. Cons: The rooms are poorly lit with no access to natural light, making them feel quite dull. None of the windows open—they’re jammed shut—and attempting to open them exposes you to pigeon feathers, droppings, and a strong foul smell. There is no dedicated parking for cars, which is a major inconvenience for travelers driving in. Pros: The rooms were clean and tidy, which was appreciated. The biggest advantage of this hotel is its prime location. It’s within walking distance of major tourist attractions like Rock Beach, Aurobindo Ashram, Pondicherry Museum, Crafts Bazaar, Promenade Beach, White Town, and many charming cafes. Overall: Unless location is your sole priority, this hotel doesn’t offer good value for money. Basic amenities and comfort need serious improvement.

Would give 1 star but the staff were nice and helpful and the breakfast chef was really lovely, nice breakfast and roof. The room was pretty terrible. It should be clear on the website or booking.com that most rooms have NO NATURAL LIGHT. They have windows that open directly into another building. Also no soundproofing, I could hear all the bathroom activities of the man next door. Decor tired and not automatically cleaned or given fresh towels. Nothing really dries as there’s no fresh air or light so everything felt dark and damp. Also very small room. We checked out early to find a nicer room, did not realise Pondy is expensive (even in the Indian side) and you need to make sure you will be given a room with windows! Can get better for the same money. Seems fab hotels have done a good job with photos and marketing and booking.com algorithm

Terrible experience:I booked this hotel for 3 nights stay but checked out after 1 night itself. Room size is very small. Please don't go by the pics on the site. We stayed in this hotel on 2nd Jan and the kitchen was under some maintenance. When we ordered for lunch, they took the order, but called us up after sometime & told the kitchen is closed, so order your food from swiggy. We ended up having our lunch & dinner from swiggy. Breakfast was pathetic, just Idly, upma & poori bhaji, chai/coffee. Hotel boasts of a rooftop bar, but it's not even worth siting.Hotel staff was good though- the only saviour. They arranged for milk boiling & a new electric kettle for my 2 year old kid on 1 request. Please don't waste your money on this hotel.

Worst experience, no car parking have to do street parking after waiting for an hour in the street to find parking space.paint smell in the room, breakfast was not ready until 9 still waited 20 after 2 idlis. Frustrated and left with out completing breakfast.charged 2.5 k extra for the room but blaming it on booking.com but booking.com says it's fab express. Kept blaming each other with out solution.