Good Staff Good rooms !! Value for money !!

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Very disappointing experience not recommended for weddings We had booked 10 rooms at this hotel for my daughters wedding, though only 7 guests were staying. One room was allotted for the beautician and hairdresser, which is very common during weddings. However, the hotel staff behaved extremely rudely and refused to allow the bride to enter that room, stating that a third person is not allowed unless extra payment is made. This was handled in a very disrespectful manner. After unnecessary arguments, they allowed it later, as if they were doing a favor to the bride. Additionally, our guests were not allowed to sit near the reception area and were bluntly told to wait outside the hotel, saying this is not a waiting room. This was embarrassing and unprofessional, especially when guests had come for a wedding. Such behavior shows a complete lack of hospitality, empathy, and basic courtesy, particularly for wedding events where coordination and flexibility are essential. I strongly advise people to be very careful before booking this hotel for wedding The management seriously needs to train their staff on manners and guest handling

Worst worst hospitality! Absolutely no ethics on how to treat their guests ! Would never recommend ! Unprofessional behaviour and general disregard for guest comfort

Receptionist is very rude. Created a chaos during checkin time. I will never suggest this hotel to anyone for staying. Worst experience

Hotel Name: FabHotel Melody NX, Thane Stay Date: 2728 Worst hotel experience ever. Even after having a confirmed booking from 27 to 28, the hotel management did not allow us to stay overnight. They clearly said that if the guest goes outside even once, it will be treated as checkout immediately, which is completely unacceptable and against standard hotel rules. I contacted MakeMyTrip support, and even after coordination with the hotel management, they refused to cooperate. This kind of behavior feels like harassment and cheating. Do NOT book this hotel if you value your money and peace of mind.

So many cockroaches and mosquitoes.

Had to switch rooms due to issues with the first room, second room was under the kitchen; and that caused knocking noise well into the night, to top it all off, i wanted to extend our stay, booked the hotel on this website; paid for it got the conformation. Went to the reception to confirm the resv, they said the hotel is sold out, and they informed FAB hotels, and got a conformation from fab hotels that they got the notification its sold out. YET on their own website, they kept that listen for HOURS! They took our money for a sold out hotels, when I called customer service to get a resolution, I GOT HUNG UP ON, because they said go find other hotel, BTW they will be refunded in 5-7 business days. I would give it a 0/5 but there is no such option. Taking money for a sold out hotel nearly equates to fraud.