Worst bad experience

Excellent service provided by the hotel staff. Especially the staff from 24/7 where we had our lunch & dinner we had excellent food with an excellent service. Me and family really liked the hotel, the rooms were well maintained with comfy beds. Will recommend my friends to stay here if they are visiting Jaipur.

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

Always faced issues with checking in whenever the booking is done by third-party travel apps like MMT etc. receptionist always says that we have not received the booking or received a booking for twin bed etc and asks to pay extra for the room I booked. The entire time receptionist keep saying call customer care we can't help and makes me wait at the reception for atleast 30 min.

It was a terrible experience to stay at this hotel. Breakfast was miserable. No options were there and it was totally waste of money to take complementry breakfast option. No cleanliness in room and it was 1st and last time i stay there. Fabhotels chain should take care of there image and drop licence of this kind of hotels

So many cockroaches and mosquitoes.

1. Customer service said to make advance and remaining shall be paid upon vacating. However receptionist demanded to pay in full for the stay duration. Disappointment. 2. For a single person stay, a room with 2 seperate beds is assigned. Disappointment. 3. Receptionist on 26th June assured to give bill on 27th morning. When asked for bill on 28th evening, for the amount paid in full for 3 days stay, another receptionist says shall give the bill upon check out only. Disappointment 4. I ordered for 1 idli, 1 vada, 1 masal dosa combo and get 2 idlies 2 vadas combo. Disappointment 5. The same menu change continued for day 2 as well and had to argue tk get it changed and received a cold dosa. Disappointment 6. Room cleaning is not done till you come back in the evening. Food plates have created foul smell in the room. Beds not tidied up. Disappointment 7. Finally the bill. 13004 was paid by me and they give me a bill of 12118. Difference is not paid back and no clarity for the same. Looters? I was forced to stay here as they took 13k from me. Will never recomend this place to anyone.

1-Room equiped with 2 seperate bads 2-guest who booked thru aggregator are considered as low grade guest, before of check in full payment demand 3-early time informed for breakfast inspite of breakfast not served on time and during check in not informed about venue of breakfast. At time of checkout they told breakfast will serve in room by that time i was getting late to reach some where so couldn't wait for and left without breakfast 4-final invoice came with lots of error and after 3 correction this was provided. So in the nutshell febhotel services is pathetic as they do not have good properties in their wallet