Good Staff Good rooms !! Value for money !!

Booked from Fab Hotel. Told to pay more to get good room. Rooms are Ok. Cleanliness is fair. Cigarette smell all over. Bathroom is very dark with just one light in centre. The flow of water from Basin tap was less. Towels didn't seem clean. Not a good view from window. Telephone was not working. Called on mobile. Nobody answers. Had to manually visit reception for giving food order. Food taste and quality was good. If you are tight on budget, this hotel is ok to stay.

Very disappointing experience not recommended for weddings We had booked 10 rooms at this hotel for my daughters wedding, though only 7 guests were staying. One room was allotted for the beautician and hairdresser, which is very common during weddings. However, the hotel staff behaved extremely rudely and refused to allow the bride to enter that room, stating that a third person is not allowed unless extra payment is made. This was handled in a very disrespectful manner. After unnecessary arguments, they allowed it later, as if they were doing a favor to the bride. Additionally, our guests were not allowed to sit near the reception area and were bluntly told to wait outside the hotel, saying this is not a waiting room. This was embarrassing and unprofessional, especially when guests had come for a wedding. Such behavior shows a complete lack of hospitality, empathy, and basic courtesy, particularly for wedding events where coordination and flexibility are essential. I strongly advise people to be very careful before booking this hotel for wedding The management seriously needs to train their staff on manners and guest handling

Worst worst hospitality! Absolutely no ethics on how to treat their guests ! Would never recommend ! Unprofessional behaviour and general disregard for guest comfort

Receptionist is very rude. Created a chaos during checkin time. I will never suggest this hotel to anyone for staying. Worst experience

Hotel Name: FabHotel Melody NX, Thane Stay Date: 2728 Worst hotel experience ever. Even after having a confirmed booking from 27 to 28, the hotel management did not allow us to stay overnight. They clearly said that if the guest goes outside even once, it will be treated as checkout immediately, which is completely unacceptable and against standard hotel rules. I contacted MakeMyTrip support, and even after coordination with the hotel management, they refused to cooperate. This kind of behavior feels like harassment and cheating. Do NOT book this hotel if you value your money and peace of mind.

Had to switch rooms due to issues with the first room, second room was under the kitchen; and that caused knocking noise well into the night, to top it all off, i wanted to extend our stay, booked the hotel on this website; paid for it got the conformation. Went to the reception to confirm the resv, they said the hotel is sold out, and they informed FAB hotels, and got a conformation from fab hotels that they got the notification its sold out. YET on their own website, they kept that listen for HOURS! They took our money for a sold out hotels, when I called customer service to get a resolution, I GOT HUNG UP ON, because they said go find other hotel, BTW they will be refunded in 5-7 business days. I would give it a 0/5 but there is no such option. Taking money for a sold out hotel nearly equates to fraud.

One of the worst experience of my life. Fabhotel didn't provide correct invoice. They included 18% GST instead of 12% GST. I would say not to book any hotels using FabHotel. Worst platform to book any hotel.

Room service is pathetic there was no AC remote, no room freshner was applied and there was no TV remote after checking in, there was no basic stuffs such as water bottles as well we have to ask them for all these stuffs and the worst part is you cannot order food from outside the guy in the reception was illiterate and mannerless he misbehaved because we ordered food from Domino's and not from his restaurant he doesn't know how to treat customers and he said never to come from next time we paid the full amount but we checked out in the midnight it's a worst experience I have ever had with this hotel