The room was clean. The surroundings and the hygiene was also good at the hotel. Staff was courteous and was quick to resolve any query. Location is perfect if anyone wants to visit Jaipur in its full pride. Perfect location, where everything is less than 10KM's away.

We stayed here to attend marriage in family on 17th April 2018 and were impressed with Front desk team who go out of way to extend help. Well maintained rooms and nice spread for breakfast. We certainly would like to stay again during our next trip.

The hotel was very centrally located..... our stay was short but very pleasant.... . the room and facilities were excellent with a luxurious bathroom.... he staff was especially hospitable and friendly.... would not hesitate to come back....

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

I like the room and the staff is very polite and helpful specially when you are firstcomer and later also.i dont feel i am away from home when i am actually away from home. In my view this is the best room i ever stayed for the price paid . 10 out of 10 from my side.

Place is comfortable and good location, hotel is beautiful with great staff, everybody will make your stay comfortable and feel like home, you don't have to wait for anything, everything is there.. I loved it, if get time, will definitely stay as long as I can. ))

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

When we walked into the hotel we were immediately given a warm welcome which was particularly nice after travelling so far. Our room was very comfortable. The restaurant was superb and the staff could not do enough for us. Food was very good and the choice was amazing.

I recently stayed at your hotel SHREE GALAXY - KANPUR on the night of February 19th with three of my friends. Unfortunately, my experience was highly disappointing due to multiple issues that directly impacted our comfort and convenience. 1. Misleading Location Information While booking, I specifically requested a hotel near the Expressway to ensure a smooth continuation of our journey to Delhi. However, the hotel provided was in an interior area with extremely congested lanes, making access very inconvenient. 2. False Commitment on Room Service We were clearly informed that room service was available 24 hours, but upon arrival, we were told that orders are not taken after 11 PM. This was highly inconvenient as we had planned based on the information provided. 3. Lack of Proper Hot Water Facility One of my primary requirements was a hot shower, which I made explicitly clear during the booking process. However, the hotel only offered tap hot water in a bucket, which is completely unacceptable and not what was promised. 4. Unhygienic Room Conditions The pillows and towels provided were dirty, which is completely unacceptable in any hotel, regardless of the category. Cleanliness is a basic expectation, and this level of negligence is shocking. Overall, the misleading information, poor service, and lack of hygiene made our stay extremely uncomfortable. I strongly urge you to ensure that accurate information is provided to guests and that hygiene standards are maintained, as such discrepancies significantly impact trust and guest satisfaction. I expect a response from your end addressing these concerns. Regards, Amit Goel