Nice for accomodation...cooperative staff...very good administration...nice clean rooms with good facilities

Experience Great Mr Naidu given good hospitality

Good Sarvice

All over Very good

Nice environment

Neat & clean room, good foods, services is also good

Door latch and other minor of room were so dirty

I checked the hotel on Agoda and visited the property in person before making the booking to see the room. The room looked good, so I went to the reception and completed the booking through Agoda. After confirming the booking, I left the hotel briefly for my work without checking in. When I returned about an hour later to check in, the staff member at the reception had changed. The new receptionist refused to allow me to check in and asked me to contact Agoda customer care instead. I tried to reach Agoda support at that time, but I was unable to connect due to high traffic on their support lines, as indicated in the app. Unfortunately, the staff’s behavior during this situation was very disappointing. Despite having a confirmed booking, my check-in was denied at around 11:00 PM, and the hotel did not provide me with a room. Overall, it was a very unpleasant experience, I hope the management reviews this issue and improves the customer handling process. Based on my experience, I would advise future guests to be cautious when booking this hotel, especially regarding late-night check-ins and communication with the staff.

Dear Oscan and FAB management, I hope this message finds you well. I am writing to provide feedback on my recent stay at your hotel and to request a refund for the dissatisfaction I experienced. During my stay on [Date], I encountered several issues that significantly impacted my experience: Unclean Room: The cleanliness of the room did not meet my expectations. The room appeared unkempt, which made it uncomfortable for me to stay. Lack of Hangers: There were no hangers available for my clothes, which caused inconvenience as I had to keep my clothes on a chair. Reckless Staff: I found the staff to be inattentive and unprofessional, which added to the overall dissatisfaction of my stay. Due to these issues, I stayed for only about 5 hours before deciding to check out. Given the circumstances, I kindly request a refund for the duration of my stay. I appreciate your attention to this matter and look forward to your prompt response.