Excellent hotel with very professional staff who is always helpful. Food is excellent too. Very comfortable stay throughout!! Looking forward to future stays.

Room itself was spacious and good Geyser was working Washroom was good Air-conditioning was good TV was not working, they kept giving excuses and finally told me they cant do anything about it Intercom phone was not working Wifi was not working Too many WiFi links but none working No Complimentary Breakfast was available

The room is not hygienic. The bedsheets and towels are not clean. There is no ventilation in the bathroom, and the bathroom door lock is broken. There is no dustbin or toilet paper in the washroom. The room lighting condition is also not good.

My stay at the hotel itself was pleasant, and the hotel staff were supportive and professional throughout. The real problem was FabHotels and the way their agents handle customers. Before confirming my booking from 15th19th June, I clearly informed FabHotels' agent, **Shyam Kumar**, that my stay depended on two conditions: early check-in at 6:00 AM and late check-out at 5:00 PM. He explicitly assured me that both requests had been approved. Based on these assurances, I trusted FabHotels, completed the booking, and paid the advance amount. The reality was completely different. When I arrived at the hotel after a long journey, I was told that additional charges would apply for the early check-in because no such arrangement had been confirmed by FabHotels. The moment I tried contacting the same agent who had confidently made these promises, he became completely unreachable. Multiple calls and messages were ignored. There was no support, no ownership of the mistake, and no attempt to resolve the issue. This experience left me with the impression that FabHotels agents are quick to say whatever is necessary to secure a booking, but disappear when customers actually need assistance. Misleading customers with false assurances and then abandoning them to deal with the consequences is unacceptable. Because of FabHotels' negligence, I faced unexpected expenses, disruption to my travel plans, wasted time chasing support, and unnecessary stress that overshadowed an otherwise comfortable stay. The hotel staff deserve appreciation for their efforts, but FabHotels' customer service deserves serious criticism. My advice to future customers: **Do not rely on verbal promises from FabHotels agents. Get every commitment confirmed in writing directly from the hotel before making payment.**

The room was tiny, filthy, and smelled awful the moment I walked in. Nothing, I repeat, nothing matches the photos they advertise. I honestly have no idea how this place has so many positive reviews unless they were written by the staff themselves. The bedsheet was disgustingly dirty, and after just one night I ended up with skin rashes. That’s how unhygienic it was. The location? Terrible. Definitely not what they claim online. And if you dare ask about cleanliness or room size, be prepared for the ultimate blame-passing circus: Agoda tells you to talk to FabHotels, FabHotels tells you to talk to Phoenix, and Phoenix sends you back to the receptionist. In the end, nobody helps you, nobody takes responsibility, and your issue never gets resolved. There are countless better options in the same area for the same price or even cheaper. Save your money and your health. There is absolutely zero reason to book this place.

First, there is no board that says it is Fabexpress Mayuri. It is Manasi residency. If you look for Mayuri residency you will never find the place. The room and hotel is suited for Bachelors and Single men. NOT AT ALL SUITABLE FOR FAMILY. Room stocks of cigarette smoke. Towels are torn, stained etc. Forget breakfast, not even coffee and tea is provided. The rooftop restaurant food is ok but overpriced. While direct hotel rate is 1600 to 1800, online booking can get you 1400. For the price and location it is ok.. Worst part was they are renovating rooms on 4th floor while customers are in the room in lower floors. The noise is unbearable.. Really bad experience. Would not go there again.

Worst and pathetic service.... Numbers provided doesn't connect...if by mistake call connects by mistake they say they are transferring which never happens!!!

A horrible experience! The receptionist who stays during the night is very rude. I booked a double sharing room for my parents and it was 2:30am midnight when we reached the hotel. Since it was too late so I couldn't go to my pg and requested to just stay for the night but the receptionist was not agreeing to let me stay for that night. He was like he doesn't care where I go and stay that night but he cannot let me in. That's some shitty rule that they have! The same thing repeated the next day too and my parents were really very upset with such a behaviour. Not only this, despite being their daughter, I'm not allowed to visit them in their room. Only in reception I am allowed to meet them. It was more of a jail than a hotel! Who makes such shitty rule man! Also network is very poor in that area, jio airtel everything is totally dead. You cannot even GPay an uber auto in that area. Hotel wifi is WORST specially that of the 2nd floor where we stayed; despite repeatedly complaining about the wifi issue, nothing was done. Also there is no dining so you cannot have food there. Even they didn't provide kettle upon asking one. So not a good experience overall and would not recommend it to anyone.

When I told a friend I was spending a night there, he suggested me to sleep in the car (perhaps he had read the reviews but not me). I enter the room and it reeked of cigarette. I switched on the AC and the smell reduced. Now I wanted to a bath but the shower head was 20% functional, it must have been hanging there for at least ten years without cleaning if not more. The wash basin tap almost came out when I turned it. Finally, when I went to bed, the pillows, bedsheet and quilt was full of sweat smell. Enough I said and complained at the reception. They changed the room but only marginally better. Less of sweat smell but bedsheet had stains. Tap was miles away from the basin. Next day, I went for the breakfast and the staff was following me like I was going to steal their cutlery. There was no live counter and plain dosa were kept on a plate, cold and insulted. Never again at this hotel. I will heed to my friend's advice and sleep in the car if reviews are this bad for any hotels in future .