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FabHotel The Royal Plaza

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FabHotel Dream Inn Mogappair East
Rooms are good neat and clean value of money staff are good I refer my friends also
Night support could be better and more courteous, breakfast option was available on booking.com but was canceled when someone from fab called and asked for advance payment thereby canceling that reservation and provided a direct booking with no mention of cancellation of breakfast or the booking.com reservation cancellation
Booking through Fab Hotels of the Serviced Apartment is a nightmare. I wanted to change the arrival time and get in touch with the Facility. The phone number given is that of a Call Centre. I contacted on 18th July twice and on 19th, SEVEN TIMES and twice even after I landed in Chennai. It was the same on all occasions - the IVR will say for contacting the Reception dial 6, the reply is, "our team will contact you soon" and disconnected. Even after 9 attempts to contact, nobody from Fab Hotel (perhaps an aggregator) ever replied. I had to manage with the Hotel for early arrival after a discussion. And regarding the Tree Service Apartment, rooms are comfortable, easily accessible and a little off the main roads. Service is satisfactory. NO food is available. When the Attendants bring food or coffee, the rates are exorbitant (compared to the Area and nearby Hotels). General maintenance is Average. The whole experience was awful. I can only give TWO Stars. **
Dirty Bed Linen , Mosquitoes , Unclean Toilet seats , broken furniture,dirty Airconditioner eww..
I selected this hotel for a reason, but my experience was disappointing. One clear suggestion from my side: do not choose this hotel for a family stay. It may be manageable if you are alone and have no other option. The front desk staffs behaviour was not up to the expected standard, and the hospitality support was very poor. No one even came to show us the room. Basic amenities were not provided unless we asked repeatedlysoap and the toiletry kit were given only after requesting, and the same happened with the water bottles. I had booked the package including breakfast, lunch, and dinner. However, the service was not appropriate for three guests. Initially, they served only one plate for all three of us and asked us to share. Even after explaining that we had booked for a family, they provided proper service only after repeated requests. Lunch was similar. For dinner, they asked our food preference, but after we shared it, they served only three chapatis and one paneer gravy for three guests. Again, they provided additional food only after we asked. Overall, it was not a good experience, and I would not recommend this hotel for families.
Floor covered with lots of human hair..room not cleaned properly
There was no breakfast
Room was stinking
We had booked a couple of rooms for a marriage function, but it turned out to be a horrible experience. There was no proper water supply, which caused a lot of inconvenience for all the guests. Such basic facilities were not managed, leaving us extremely disappointed. Definitely not recommended for staying during important occasion.

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