Your staff are excellent and courteous. Rooms are good

Totally worth for money. Nice stay., satisfied

Nice, recommend for family , super experience

Totally satisfied, rooms r awesome

Awesome., everything fine

Clean rooms and it would be good if they ask what's the complimentary food we require. Hotel receptionist and service boy are also nice guys.

I am writing to express my serious dissatisfaction with my recent booking at your hotel. Upon arrival, I was shocked by the condition of the room, provided to me. The room was dirty, unhygienic and nowhere near the standard advertised or expressed by the hotel. This was completely unacceptable. Because of these conditions, I had no choice but to check out immediately. I did not stay the night, as it was impossible to do so in such an environment. I paid for a service that was not delivered, and this experience has caused significant inconvenience and frustration.

Floor covered with lots of human hair..room not cleaned properly

I selected this hotel for a reason, but my experience was disappointing. One clear suggestion from my side: do not choose this hotel for a family stay. It may be manageable if you are alone and have no other option. The front desk staffs behaviour was not up to the expected standard, and the hospitality support was very poor. No one even came to show us the room. Basic amenities were not provided unless we asked repeatedlysoap and the toiletry kit were given only after requesting, and the same happened with the water bottles. I had booked the package including breakfast, lunch, and dinner. However, the service was not appropriate for three guests. Initially, they served only one plate for all three of us and asked us to share. Even after explaining that we had booked for a family, they provided proper service only after repeated requests. Lunch was similar. For dinner, they asked our food preference, but after we shared it, they served only three chapatis and one paneer gravy for three guests. Again, they provided additional food only after we asked. Overall, it was not a good experience, and I would not recommend this hotel for families.

Worst experience ever