No arrangement for Breakfast

Room look like a godown and not worth for What we are paying

Booking through Fab Hotels of the Serviced Apartment is a nightmare. I wanted to change the arrival time and get in touch with the Facility. The phone number given is that of a Call Centre. I contacted on 18th July twice and on 19th, SEVEN TIMES and twice even after I landed in Chennai. It was the same on all occasions - the IVR will say for contacting the Reception dial 6, the reply is, "our team will contact you soon" and disconnected. Even after 9 attempts to contact, nobody from Fab Hotel (perhaps an aggregator) ever replied. I had to manage with the Hotel for early arrival after a discussion. And regarding the Tree Service Apartment, rooms are comfortable, easily accessible and a little off the main roads. Service is satisfactory. NO food is available. When the Attendants bring food or coffee, the rates are exorbitant (compared to the Area and nearby Hotels). General maintenance is Average. The whole experience was awful. I can only give TWO Stars. **

Noone assisted us to our room. The roof of the room was broken and water leakages from roof. Cockroaches are moving here and there. They are not atall properly maintained. The bedsheet is so dirty ,you can't imagine. Please fab,I know your standard just delist this property from fab .

Worst response from customer care and fab is not responding.even i didn't stay at the property they charged me.

Fan regulator not working, walls dity, linen with spots , dirty.. unhygenic. Had to raise a complaint as the image of the room shown in website was no where near ehat we got. Had to ask fabhotels to refund the money. Pathetic

I selected this hotel for a reason, but my experience was disappointing. One clear suggestion from my side: do not choose this hotel for a family stay. It may be manageable if you are alone and have no other option. The front desk staffs behaviour was not up to the expected standard, and the hospitality support was very poor. No one even came to show us the room. Basic amenities were not provided unless we asked repeatedlysoap and the toiletry kit were given only after requesting, and the same happened with the water bottles. I had booked the package including breakfast, lunch, and dinner. However, the service was not appropriate for three guests. Initially, they served only one plate for all three of us and asked us to share. Even after explaining that we had booked for a family, they provided proper service only after repeated requests. Lunch was similar. For dinner, they asked our food preference, but after we shared it, they served only three chapatis and one paneer gravy for three guests. Again, they provided additional food only after we asked. Overall, it was not a good experience, and I would not recommend this hotel for families.

Bed was 2 single insted of queen. Matress was too soft got instant ace and cant sleep. On top of this AC was noisy and windows were tied and locked. No towels ,no comb, furniture is not finished properly and got cut in finger. This was ugly.

I am writing to express my serious dissatisfaction with my recent booking at your hotel. Upon arrival, I was shocked by the condition of the room, provided to me. The room was dirty, unhygienic and nowhere near the standard advertised or expressed by the hotel. This was completely unacceptable. Because of these conditions, I had no choice but to check out immediately. I did not stay the night, as it was impossible to do so in such an environment. I paid for a service that was not delivered, and this experience has caused significant inconvenience and frustration.