Food could be little better as everything was made of maida even the the tawa roti, prantha in the breakfast and the paneer was fake too.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, roomy with excellent service and efficient. Room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

"I had a very pleasant stay at this hotel. Everything was well-organized and comfortable. I would especially like to mention Mr. Rahil, the manager, who was extremely professional, kind, and helpful throughout my stay. His friendly nature and attention to detail made the experience even better. The staff was also polite, the rooms were clean, and the overall service was excellent. I highly recommend this hotel and truly appreciate the hospitality shown by Mr. Rahil and the entire team."

The check in process was quite good the rooms are cleans overall i have really good experience bajrang is good boy happynece boy

It was perfect staying in the hotel as the hotel staff was very supportive and helpful. Room service was also up to mark and I have also enjoyed the food from the hotel . Thank you black stone hotel palace team for the perfect stay .

Rooms were very neat and clean. House keeping staff especially Ms. Kanchan Mishra and supervisor Ravindra was verycooperative and attentive.

Kanchan Mishra and sumit and supervisor Ravindra are good employees of thus hotel and clearning are good

the food is really nice with a lot of variety, the ambience is good, the service excellent and overall hard to fault

Hotel did a clear fraud to me, I booked through oyo they took 499 extra rupees before check in, I shared all the proof and screenshots with oyo support, but oyo failed to provide me justice and supported the fraud hotel. Don't go for the fake reviews they are giving on google.

Absolutely Disgusting & Unsafe – A Health Hazard, Not a Hotel I was initially given a room that was filthy, reeking of cigarette smoke, and in no condition to be offered to any guest. When I requested a change, the nightmare only deepened. The new room had bedsheets visibly stained with what appeared to be human body fluids. Upon requesting a mattress change, I was horrified to discover that the mattress underneath was stained with blood and other bodily fluids — a revolting and traumatic sight. The washroom was equally unsanitary, and the curtains were marked with gutka stains and spit. It genuinely felt like a serious health risk just to lie down on the bed. This place is not at all suitable for families — in fact, I’d question whether it’s safe for anyone. I immediately checked out of the hotel, and to add insult to injury, my refund is still pending. If you value hygiene, safety, and basic human dignity — avoid this hotel at all costs. I wouldn't wish this experience on anyone.