Well experience and the staff are all helpful the room is very clean and owner was very good...

Faced very bad experience with this property. The rates are too high and there are no services as per the price. Images of the room are not as per on the site of the property. Hilarious Experience.

Very bad experience. At once hotel book thru fab after then thier executive never respond if any complaints and query. AC swing not worked in my room. Given complaint but no response. No proper response for any complaints in this hotel. Very bad experience

Unfortunately, this turned out to be the worst hotel experience either of us has ever had. The stay was characterized by poor service, misleading commitments, harassment regarding payment, and a complete lack of customer support from FabHotels. 1. Unreasonable Demand for Full Payment on the First Day Before arriving at the hotel, I had already paid an advance amount of 3,200 while confirming my booking. However, immediately after check-in, the hotel staff repeatedly insisted that I pay the entire amount for my seven-day stay on the very first day itself. I would like FabHotels to clarify whether this is your official payment policy. If full payment is mandatory at check-in, why was this never communicated during the booking process? Neither the booking confirmation nor any representative informed me of such a condition. As a guest, I cannot be expected to comply with undisclosed policies. 2. False Promise of Complimentary Laundry Service At the time of booking, your executive Mr. Sanjeev Singh assured me that my booking included complimentary laundry service. To my surprise, after checking into the hotel, I discovered that the hotel does not even have a laundry facility, let alone complimentary laundry. This was not merely a failure to provide a promised benefitit was a completely false commitment made during the booking process. Such misleading information amounts to misrepresentation and seriously undermines customer trust in the FabHotels brand. 3. Extremely Poor Service and Non-Availability of Basic Amenities The quality of service throughout our stay was extremely disappointing. Despite the booking confirmation mentioning amenities such as an LCD TV, the television in our room was not functional. Additionally, several basic necessities expected in any hotel stay were either absent or provided only after repeated requests. These included: No drinking water upon check-in. No glasses in the room. No toiletries. No mosquito repellent. Television not working despite being listed as an amenity. No landline/intercom facility to contact reception or the manager. For almost every basic requirement, I had to repeatedly call or personally visit the reception. The towel situation was equally unacceptable. Although two guests were staying in the room, only one towel was provided. The towel was extremely old, worn out, and visibly dirtysomething no guest would feel comfortable using. On the very first day, I requested a mosquito repellent because there were numerous mosquitoes inside the room. Despite repeated reminders over the next several days, it was finally provided only on the night of the fourth day. Shockingly, the refill bottle was approximately 99% empty, making it practically useless. I have photographs of the refill, which I am prepared to share as evidence. 4. Extremely Poor Customer Support from FabHotels During these issues, I repeatedly tried contacting the FabHotels customer care and helpline. Unfortunately, it was extremely difficult to reach your support team. Calls were either unanswered or remained unattended, leaving me with virtually no assistance when I genuinely needed help. A hotel booking platform is expected to support its customers during their stay. In my case, there was no meaningful support whatsoever, which only worsened the overall experience. 5. Harassment and Unprofessional Behaviour by Hotel Staff The most disturbing aspect of our stay was the conduct of the hotel staff regarding payment. I had clearly informed them that I intended to pay the remaining balance of 5,004 on the day of checkout, which is a common and accepted practice unless otherwise communicated during booking. Instead of explaining their concerns professionally, the staff repeatedly argued with me and my father. They claimed that they had already paid FabHotels and that if we left without making immediate payment, they would suffer financial losses. With due respect, the financial arrangements between FabHotels and its partner hotels are entirely internal matters. Guests should never be harassed, pressured, or drawn into disputes arising from coordination between FabHotels and the hotel management. We were made to feel uncomfortable throughout our stay because of an issue that was never our responsibility. Overall Experience This was, without question, the worst hotel stay my father and I have ever experienced. Instead of enjoying a comfortable stay, we had to deal with: False promises made during booking. Missing and non-functional amenities. Poor housekeeping. Repeated requests for basic necessities. An almost unreachable customer support team. Arguments and harassment by hotel staff over payment. This experience falls far below the standards expected from a reputed hotel booking platform like FabHotels.

Very Poor Service provided by hotel staffs. Room and Washroom are dirty and cleaning not done on daily basis. Bad odour comes from hotel room and there was insects below bed mattress. Very terrible experience. Photos of hotel room posted are modified. Not recommended anyone to stay in this hotel.

More than 1000 rupees cheated by fab & the concern persons of Dream Plaza hotel!

This guy Samar or sameer whatever his name is, is a fraud. Just because he wanted a booking, he sent me room photos very neat and clean, but the room provided was the worst. The blankets, bedsheet every thing was dirty. There were beer bottles in our cupboard. Guys whoever is planning to visit any of their hotels, please do not get cheated. Nothing about this hotel was good. Fabhotels are pure fraud.

I received advance. Payment receipt from agoda and booking confirmation from Feb group. When I approached the front desk they are not give me the room. Then call to costomer care after one hour they are willing to give me a bad room. It is not as in the booking web page. On that day my trip program was spoiled. Beware about Feb express next.

In our Booking Breakfast Included, But given only Maggie in Breakfast. Not available any other food. Very Disappointed. In our booking 400 rs per head in breakfast but got only Maggie.

It was very bad experience with u, your customer executive service is very bad, I clearly mentioned in the booking slot that our guest will arrive at 6-7 am but they even didn't allow them to stay at reception area and said that your room is alloted to someone else and they have contacted me but there is no history of contact with me. Overall my experience is very bad with u