Rooms are clean and bog

5 star for solo travelers

Hotel is awesome and service support too good ans room like 5 star service

The hotel is very easily accessible from Ranchi Railway Station. The rooms are excellent, the food was tasty, and we had a very comfortable stay here. A special thanks to Receptionist Abhijit Singh—he is polite, well-mannered, and always greets guests warmly. I am very happy with the hospitality at Hotel Palash Residency.

Hotel location is near to station, and hotel is good. Staff are courteous, and humble. Hotel restaurant food is very good and Hotel reception understands concern of customers and immediately solve it. In my case they provded a decent spacious room when I had 3 guests in total . Overall very good stay, recommended.

What was good-PROPERTY CLOSE TO THE RAILWAY STATION. STAFF ARE GOOD. QUICK CHECK-IN BUT FIRSTLY THEY WERE NOT SURE ABOUT THE BOOKING RATE PROVIDED BY BOOKING.COM AS IT IS UNDER CHARGED FROM THERE POINT OF VIEW BUT THEY DIDNOT COMPLAIN ABOUT IT AFTERWARDS. HAD A MAJOR PROBLEM WITH WATER IN BATHROOM THE NEXT DAY IN THE MORNING AS THERE IS NO SUPPLY OF WATER FOR AROUND 3 HRS. FOOD PROVIDED IS QUICK AND TASTY. ROOM HAVE A LITTLE PROBLEM WITH LIGHTING..........ITS A DIM LIGHT ROOM. OTHERWISE A FINE STAY. What was bad- NO FRONT DOOR AND THE ENTRANCE IS HIDE AWAY AND HAVE TO SOLVE A PUZZLE TO FIND THE RECEPTION IN THE MORNING AS THERE IS NOONE FOR HELP AND THE LIFT WERE CLOSED AT 7AM.

All are true and from personal experience. 1.First of all..all the good reviews of this hotel are fake as they force customers during check out to give good review. 2.They deny any of the online booking check in as price are lower and they say they will allow check in if we pay the difference amount. 3. Dont go after the pics..Rooms are untidy, bedsheets blankets and pillow covers all are patchy and dirty. 4.We got two rooms and in both the rooms they have issue with the flush and bathrooms are like some random lodge dull and pathetic. No toiletries are provided 5.No outside foods and beverages are allowed but the in house restaurant takes infinite time to prepare food and the reason they say is shortage of staff 6.Most important they dont event provide complimetry 1or 2 bottles of water.U have to pay for that too. 7.Extremely ill behaved receptionist and manager. 8.No wifi and no proper functioning of tv.

The hotel exhibits a complete disregard for customer satisfaction and professionalism. Their pricing policies are inconsistent and exploitative, with steep increases at night that feel arbitrary and unfair. The staff shows little to no concern for guest needs, making it difficult to get basic information or assistance. For instance, I was left waiting for 45 minutes at an entrance with no clear instructions on how to reach the property, and they refused to provide a simple map. The location itself is poorly situated, and the overall management seems disorganized, offering a lackluster experience that fails to meet even the most basic expectations of hospitality. This is not for professional hospitality for families.

Everything was bad. We checked in at 4pm still they kept us waiting in reception area for more than an hour. The most annoying thing was that they lacked all the basics. When I asked for water they would not send glasses in the room. There were no towels. Bedsheets were dirty. Room was not cleaned properly. When I order food they did not give spoon plates. I had to fight for spoons. They expect us to take the curry direct from the bowl and eat like savages. The experience was bad in every possible way. NOTE : THIS PROPERTY IS NOT FOR FAMILIES OR FOR MARRIED COUPLES.