FabHotels 18/09/2026 FabHotel Grant Stay, Ambedkar Nagar, LIG Square, Indore FabHotels 3 Customer Care , , The King Palace Hotel, Malwa Mill, Indore , , FabHotels , /

Everything was good but toiletries werent provided.

⦁ High Room Charges: The cost is significantly higher than justified by the room's quality and condition. This is a major concern. ⦁ Poor Mattress Condition: Old, worn mattresses with exposed springs pose a comfort and safety hazard. This is unacceptable and should be immediately addressed. ⦁ Lack of Parking: The lack of on-site parking necessitates street parking, creating constant inconvenience and potentially problematic situations, especially during busy periods. ⦁ Below-Average Rooms & Amenities: Rooms are significantly below average, indicating neglect in upkeep and maintenance. Specific issues beyond the mattresses need to be highlighted (e.g., bathroom condition, furniture condition, cleanliness). ⦁ Old Bedding and Furnishings: The outdated bedding and general condition of furnishings reinforce the overall impression of poor maintenance. ⦁ Misleading Online Representation: The hotel's online photos significantly misrepresent the actual condition of the rooms. A discrepancy of approximately 50% between the advertised condition and the reality is unacceptable. This constitutes deceptive marketing and false advertising. Overall: The combination of inflated prices, subpar accommodation, a lack of parking, and misleading online imagery makes this hotel a very poor choice. The proximity to the airport does not compensate for the significant shortcomings. I strongly advise potential guests to avoid this hotel until significant improvements are made. A thorough inspection of the rooms and an update to the online photos are essential before anyone should consider booking here.

Receptionist without information ac switch off from main line,insects on bad,rat is playing in room,rude behaviour like criminal must watch photos & videos

Was busy so got late in posting review I think I won't be welcomed in fab after this review as I write honest and real reviews and enjoy the integrity provided by feedback system but this is not liked by fab and it's local team So fair view dharmshala- Reached room , dirty linen ,quilt cover and pillow covers cost me more than half an hour to wait and And most disgusting thing , and the reason This is dharmashala - receptionist mr. Lokendra intimates and threaten to customers over petty issue . I just asked for a blanket And the boy at reception hung up and the telephone got engaged thereafter ,huh ! Waited for more than hour (time already 2 am ) ,than tried calling mr. Ankit (fab manager ) No response At last after contacting fab helpline a single without cover blanket was provided and it was 3 AM ALREADY That too after threatening me and intimidating me by Mr. Lokendra - ???? ?? ??? ??? ? ??? , ??? ???? ??? ??? ?? ?????? ( in tone of a dacoit ) ( auto recording in my phone has it) That too when he picked call of fab executive at helpline desk and we all three were at conference call So instead I would have taken a dharmshala- at much lower price and stayed with respect and peace In morning Fab manager (mr. Ankit )- sir ok night main service nhi dete hain yanha pe , chota hotel hai Aur aapka tarrif bhi kam tha Not even sorry I received , Pathetic and ruthless service of fab It was my last stay in fab , leaving you @fab because of your pathetic dharmashala service Being a frequent traveller , I can say of all the 400 -450 stays of my life ,really at Fab service sometimes is too worst even to think , Dear @Fab, you at support team really provide solutions after complaint but that is no Help as nothing can be compensated in exchange of a fab stay , sound sleep of which you promise and for what we come for . My whole after day got wasted because of worst sleepless night . Dear @Fab improve your ground services Not fab but worst hotels -

Before this stay I believed @fabhotel to be Fab , but now I feel like it should be renamed as worst chain of hotels with goons like staff , with no etiquette to talk and behave . If a guest (like me ) whose tarrif was reduced by fab in promotional offer , they act as if I m working for them and I m staying for free. First during check in , his pathetic tone of talking , rude behaviour ... Like "yanha sign karo " , chale jao room par etc .. I asked to change The dirty quilt cover, and he gave such response in words over phone as if ( mr. Narayan ) he is doing a favour and I work under him. In a hotel when you have to request for basic amenities to a rude , pathetic , untrained person and that too he is offering as if I m staying in hotel for free For water I have to ask him , than he provided half litre water bottle and when I asked him for a litre , mr. Narayan - itna hi milta hai , dekhta hoon main (As if I dont know , as if I m staying first time in fab) Television -no channel was working , I complained ,nothing happened for half an hour On asking receptionist- karwa toh ra hoon na , ruko toh Setup box got changed but still nothing worked ,not even free channels (I have video recorded ) I complained so receptionist - jo pack hai utna hi chalega , baki mujhe nhi pata ......nothing happened , it didn't worked With so much of problems With rude staff ,NO TV and mental upsetness I had most pathetic stay of my life . Really this need to be addressed and action taken , as ur @fabhotel other hotels are better but this experience is forcing me to leave fab hotel for always . Being a frequent hotel guest (of over 168 bookings in chain hotels in indore year 2019) I request you to address the issue and inform me for the action taken .

The most pathetic experience to even visit this place for a second. The receptionist cum self acclaimed manager cum bouncer of the hotel Mr. Akshay thinks he is some Khalifa who can misbehave with the guests anytym they r arriving as he thinks that rajnandini residency is the last option on earth in Indore to stay , he doesn't have manner to talk, takes the advantage of people in requirement of room at 11th hour, judges them with their appearance n starts messing up in a dominating tone as he thinks the individual arrived cannot pay for his pathetic hotel rooms and the rooms in the hotel's r not even worth to be paid for the amount asked . Still I will thank him that he messed n I decided to leave the hotel premises at 12 in the midnight wid two younger siblings , moved to jardin hotel, paid the worthy amount n stayed in a luxurious room with all the decent suitable facilities with the amazing staff behaviour.. never going to recommend fab hotel tie ups for stay as the team of fab n the team of hotels have no mutual understanding and the clients get suffered.. fab hotels instead of apologising to guests on their reviews should check their own standard and execute improvement in their facilities rather than saying sorry on the review n keeping on to forge other guests in the future.

I recently stayed at a hotel and had an absolutely terrible experience with the staff. From the moment I arrived, the hotel staff was extremely rude and unhelpful. They seemed to be completely disinterested in providing any level of customer service and went out of their way to make me feel unwelcome. The check-in process was a complete nightmare. The staff member who assisted me was impatient and short with me, barely acknowledging my presence and seemingly annoyed that I was even there. When I asked a few questions about the amenities and local area, they responded with a bored tone and didn't even look at me. It was clear that they just wanted me to leave as quickly as possible. The poor attitude of the staff continued throughout my stay. When I needed assistance with my room, they were slow to respond and acted as if it was an inconvenience. They were not accommodating at all, and I felt as if I was inconveniencing them with even the simplest requests. Overall, I would not recommend this hotel to anyone. The staff's terrible attitudes and lack of customer service made my stay incredibly unpleasant. If you're looking for a hotel with friendly and helpful staff, look elsewhere.

This is the worst hotel I have ever stayed in my entire life The room was full of cockroaches, and there was a strong foul smell coming from the AC that made the entire stay extremely uncomfortable. Basic hygiene and maintainamce of rooms seem to be completely ignored here. What made the experience even worse was the staff’s complete lack of concern. Despite raising these issues, no proper answer was given and our complaints were simply ignored. The property is very poorly maintained and feels more like a badly managed lodge rather than a hotel. It is definitely not suitable for families or anyone expecting basic cleanliness and comfort. Honestly, this was a complete waste of money. After this experience, I have decided to avoid any accommodation associated with Fab Hotels in the future.