Room good and budget friendly. Staff supportive. Little leakage from flush of toilet.

Good place for a small stay for corporates. One thing to be improved is food quality and service.

Ok Ok rooms, zerp for bfast as it was not served at all. When asked they said the kitchen will open at 10am and then only we could serve. Had to check out withpout the bfast and the money spent is wasted. Torn bedsheets, bugs in the room and not properly maintained. Not at all for family. Pathetic stay

Photos looked great—clean, well-maintained rooms and nice exterior—but they were heavily edited. Reality didn’t match. Check-in was delayed (room not ready), which was annoying. Rooms were clean and okay, but just average. Decent stay, nothing special. Check recent real guest photos before booking.

Recently, my friend and I visited Jaipur for a couple of days and stayed at Shiv Mahima Hotel. Unfortunately, it turned out to be one of the most unpleasant hotel experiences I have ever had. We arrived at the hotel around 9:00 AM, while the official check-in time was 12:00 PM. Since rooms were available, we requested an early check-in. However, the hotel charged us an additional ₹300 for the early access. In my previous experiences, hotels generally accommodate early check-ins without extra charges if rooms are vacant. Though disappointed, we paid the amount and proceeded with the check-in. The room itself was decent and reasonably clean, so there were no major complaints regarding cleanliness or basic amenities. However, the behavior of the hotel staff was not professional. Additionally, the room keys and other materials provided appeared to be of very low quality. On the same night, while stepping out for dinner, the room key broke as we were locking the door. We immediately went to the reception to report the issue and requested a duplicate key. Unfortunately, instead of addressing the situation calmly, the staff began blaming and humiliating us. They accused us of intentionally breaking the key, which was both unreasonable and upsetting. We tried to explain that such incidents can happen accidentally and that if we had broken the key intentionally, we would not have reported it ourselves. However, the staff was unwilling to listen and continued to insist that we were responsible. What should have been a simple resolution turned into a 20–25 minute heated argument. Eventually, when we asked for a solution so we could move on, the staff demanded ₹500 as a repair charge for the broken key. Considering that key repairs generally cost much less, the amount seemed excessive. Despite trying to reason with them, they were not willing to reconsider. To avoid further harassment and delay, we paid the ₹500. Overall, this experience left us feeling disrespected and unfairly treated. It appeared that the hotel was more focused on extracting additional money rather than ensuring guest comfort and satisfaction. Based on this experience, I would not recommend Shiv Mahima Hotel to anyone visiting Jaipur. Travelers should be cautious, as unexpected charges may arise during their stay. I also request FabHotels to review and monitor the conduct of properties listed under their brand to ensure such incidents do not happen to other guests

Experience is not good as room is unclean, bedsheet is torn. Regular bad smell coming in from room

There were no toiletries or towel in the room. The switch plug was not working, and the AC was functioning like a ventilator

I had booked this hotel room with complimentary breakfast included. However, I was not provided breakfast. The staff informed me that breakfast is served only at 10:30 AM. I had to leave for my office at 10:00 AM, so I could not avail the breakfast. If breakfast is included in the booking, there should be reasonable timing for guests who need to leave early. This was disappointing and inconvenient. Please ensure proper communication and flexibility for business travelers.

Worst experience ever. - Extremely rude staff - Poor maintenance - Strong bad smell throughout the room - Geyser not working We stayed here for just one day and had to leave due to the terrible experience. The staff was shockingly rude and behaved as if they didn’t care about customers at all. The hotel is located inside a residential society, and the society gates are locked at night. This was never communicated to us. As a result, we were roaming around at 3:00 AM, searching for the correct entrance for nearly half an hour. Despite the hotel being almost empty, we were deliberately given a room on the 4th floor just because we booked through FabHotels. This was done even though the lift was not working. There was also no staff available to help with luggage, so we had to carry our bags ourselves all the way up to the 4th floor. To make matters worse, the room we were assigned did not even have a key. The excuse given was that a previous guest had taken it with them. Overall, this was a highly unprofessional and frustrating experience. I would strongly not recommend this hotel to anyone.

I had the worst experience at this hotel. The staff was incredibly rude and treated us as if they were doing us a favor by letting us stay. The main issues: Discrimination: Because we booked a lower rate through FabHotels, the staff treated us poorly. They openly had a "rude talking style" and showed no respect for us as guests. Zero Service: Even though the hotel had vacant rooms on lower floors, they gave us a room on the top floor. The lift was broken, and no one offered to help with our bags. We had to carry all our luggage up the stairs ourselves. Room Quality: The rooms are in poor condition and had a very bad smell. I highly recommend staying somewhere else. Saving money is not worth being treated this poorly.