Behtreen

Rooms and service is absolutely great and attitude of staff was very well behaved

Really impressed! This hotel combines comfort and style perfectly. Everything went smoothly, and the ambiance was fantastic, ideal for a peaceful break.ac bhi puri rat chla hai kahi bhi band nhi huaa hai mai reting me dekha kisi ne likha ac band kar dete hai galat likha hai onliy light jane par ac band hota hai. Puchne par bataya gya bahut hi achhi jagah hotel bna hai saf safai bhi hai staff bahut hi milansar hai call karne par turant room me aata hai khana bhi bahut testy hai rat me mane paneer butter masala magaya tawa roti ke sath bahut hi testy hai morning me aalu ka paratha 1 plt me 2 big paratha bahut hi haviy nasta ho jata hai options me 5 item rhta hai par staff ne bataya sabse mst aalu paratha hai mujhe bahut achha lga aap logo se kahuga ek bar food test karo injoy test thank hotel staff

We had a comfortable stay ..cooperative staff Thank you..

Problem in check inn Receptionist is very rude and non cooperative Breakfast is very low standard Rooms are very average

I recently stayed at your hotel SHREE GALAXY - KANPUR on the night of February 19th with three of my friends. Unfortunately, my experience was highly disappointing due to multiple issues that directly impacted our comfort and convenience. 1. Misleading Location Information While booking, I specifically requested a hotel near the Expressway to ensure a smooth continuation of our journey to Delhi. However, the hotel provided was in an interior area with extremely congested lanes, making access very inconvenient. 2. False Commitment on Room Service We were clearly informed that room service was available 24 hours, but upon arrival, we were told that orders are not taken after 11 PM. This was highly inconvenient as we had planned based on the information provided. 3. Lack of Proper Hot Water Facility One of my primary requirements was a hot shower, which I made explicitly clear during the booking process. However, the hotel only offered tap hot water in a bucket, which is completely unacceptable and not what was promised. 4. Unhygienic Room Conditions The pillows and towels provided were dirty, which is completely unacceptable in any hotel, regardless of the category. Cleanliness is a basic expectation, and this level of negligence is shocking. Overall, the misleading information, poor service, and lack of hygiene made our stay extremely uncomfortable. I strongly urge you to ensure that accurate information is provided to guests and that hygiene standards are maintained, as such discrepancies significantly impact trust and guest satisfaction. I expect a response from your end addressing these concerns. Regards, Amit Goel

Broken door of washroom

Hotel not clean and under maintenance Very bad experience this hotel stay stuff of reception to bad and no any kind of support so i suggest don't book this and i am also not book ever

Very bad experience Stayed for an exam but can’t sleep whole night due to large rats roaming around in false ceiling . Mosquito repellant was asked for then only given . Breakfast has high salt and tea was below average