Smooth check in , staff very helpful with customer,main Road hotel, neat and clean room ,next time visit in Surat stay same hotel.

Good

Big comfortable room in silence . Exelent and carry staff. I feel like home. Thanks

Hot water not available 24 hrs It was available on demand

Its the worst experience for any professional traveller, i have booked room with Breakfast faciltiy but not available, No refund was given to me for non availability of breakfast, the staff said you need to order Online, i asked GST Physical Bill, i was toldby staff that i need to pay additional GST amount also for the GST bill for a super luxury room, No toiletries provided. The reception staff does not have proper knowledge, also we had to wake him up at 9.30 AM. it was a mistake and will recommend everyone to not book this hotel atleast

The worst experience i ever had.. rooms were not same as shown .. washrooms were dirty and the room was dirty

⭐ Rating: 1 Star Absolutely terrible experience!! Please don’t make any bookings in this hotel. I had booked a room through FabHotels for 1 night on 7th August 2025. I paid ₹452 in advance during the booking (total amount ₹1,505). But when I reached the hotel, the property owner rudely refused to acknowledge the pre-payment and forced me to pay ₹1,307 again to check in. Despite showing proof and contacting FabHotels support, no help was provided. The hotel manager was ruthless, had no manners, and behaved very badly. I was basically forced to overpay just to get the room I had already booked. This was clearly mismanagement or a scam, and I still haven’t received a refund. I would rate this hotel in negative marks if that was possible. Extremely unprofessional behaviour by both the hotel and FabHotels. Avoid this property at all costs.

Very bad experience for booking this hotel. I had book this hotel from booking.com the room photo does not match. I never suggest anyone to book this hotel. Despite of giving this much amount it is worthless. Room is very dirty, no proper service, ac remote not working. I kindly request not to book this hotel.

No hot water available , paid charges for nashta but it is not been provided in stay. Recommending not to book such a hotel