Disappointed with no kettle in the room and only solar water heater for rooms. Cleanliness is good

The staff was very nice and they were very polite..... The room was awesome neat and clean.....every facility was there like at home. I must say everyone please go there....its really nice location and easy to reach. And its in under reasonable price.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Very friendly staff, proactive and helpfull. I am talking here about all the staff I interacted with: reception desk, restaurant, romm service. The informations receied were always correct and I felt safe. The room was comfortable and clean. Great value for the money.

Worst staying at this place. Don’t believe on the images uploaded on google or fabhotel website & app. Better staying at 1star hotel than here.

This property does NOT qualify as a hotel, guest house, or even an inn. It is merely a room with no hospitality standards. I booked FabHotel Soni Palace in Ujjain only due to early check-in availability, but the experience was extremely disappointing. There is no front desk, no staff presence, and only a caretaker who dismisses all concerns saying “we don’t have this.” Basic amenities like hot water, geyser, kettle, and drinking water were missing. The room and linens were unhygienic, and the washroom was poorly maintained. Despite charging upfront for breakfast, the food offered was substandard and not worth it. Location is the only positive. After the stay, I noticed several similar reviews online, which confirms this is a pattern. Posting this purely as a caution—if it helps even one traveler avoid this place in Ujjain, it’s worth it.Despite claims of “caring about feedback,” it is evident that feedback is neither acknowledged nor acted upon. Also after staying here for 2 nights which was 20th & 21 Fec 25, the hotel strangely cancelled my booking on bookings.com saying that I did not turn up at the property. I was clearly overcharged for the amount as shown on the bookings platform

Its worst place to stay in Ujjain, sleep in car or anywhere but not in this hotel.Most disgusting hotel ever and also Its the shadiest place I ever stayed in, paid more than 2500 and its not even worth 600rs. Cleanliness was a joke here. DO NOT STAY in this fake hotel.

Worst experience ever at Hotel Soni Palace. Not a single amenity available as assured. Not at all recommended for stay with family. Under construction building. Rude behaviour of the owner. No working kitchen or attached restaurant. No proper drinking water arrangement. Even all-out is not available. Owner offered us incense sticks to get rid of the mosquitoes. If anything is asked, owner says, “iss price me yehi milega”. FabHotel Somnath Palace was booked by me via booking.com and confirmed by Fabhotel but after 5 hours of booking confirmation, same was “UPGRADED” to Fabexpress Hotel Soni Palace without asking for any consent or consideration.

Here are no room service available no power backup even power has gone for more than 3 hrs no back up avaible no any single service boy present if u need water for drink u may go ur own self to brought water that's was no class of hotel

Terrible experience. I arrived at 12 AM and was given a shabby room without an AC, even though my booking clearly showed otherwise. When I raised the issue, the caretaker called the owner, who casually said, “The fan works like an AC, you won’t feel hot.” The washroom had used soap left behind, which the owner didn’t consider a hygiene issue. To make matters worse, the caretaker refused to let me take pictures, and when I pointed out all these problems, the owner told me to leave if I had “so many issues” — at 1 AM! I have proof of my room booking, and this attitude was completely unacceptable.