I stay almost 11day hotel is good and food also good clean hotel staff also co operative

Nice Hotel on Good location & budget friendly. Excellent Rooms with attached balconies. Peaceful environment. Staff & Manager is very good, polite in behaviour & cooperative. Food is also good.

1. I reached Hotel on 13/06/2025 . The person on reception was confused about booking when I gave him a paper with confirmed booking details. Maybe facing problem with English language. I was tired because I myself drove the car from Ahmedabad to Baroda. I was expecting from that person to give me a room soon and offer me a glass of water but he was busy with booking details paper. 2. The Hotel doesn't has it's kitchen. I have booked room with breakfast and I already given instruction to give me breakfast as early as possible in the morning. They arranged tea for me around 7:30 am but the taste of the tea was liked drinking little hot water. He told me that we arranged from our another hotel. Other wise room is good and clean.

Hotel location not good and room interior not good

So I booked this hotel via Agoda and due to some technical glitch it did not add breakfast as package which I was very sure it was added. We went to cafe to have the breakfast and the manager was very rude in tone saying "breakfast not included" in wonderland I was checking in the app and with agoda customer service. The cafe guy again "sir kya karna hai" in a very rude tone. Well, we just came out of intent Table Tennis practice with my son and I was like okey give the brekfast if not included we would pay. But the guy refused saying veggies not available and I will now send someone to get veggies from market. I literally had my serves to hold myself. You did not only kept my son starving for breakfast but did not give it at all. Really poor sensitisation towards customer centricity. If you are someone looking for a pathetic customer service go for this hotel. Btw, the cleaner was absent and we did have to stay in an unclean room for a day or so. I had 2 more days to stay and was about to extend my hotel. But I am chking out today. A dissatisfied customer.

Hotel is not that good. First and foremost thing is they will ask for religion which totally disappointed me. Hotel rooms also not good bad floor area also in deluxe room they have shown bathtub but actually when i went they said nothing is available. Room size was too small and also things were not working properly. I have done my booking through FAB hotels app and in that breakfast was showing free complimentary. But when i asked at hotel they denied to give breakfast. Because of rain i went there 50 minutes early they took 700rs extra from me even though i booked deluxe room for two days and did not done any entry in their register to earn it as a black money. Very poor experience.

Had the worst experience. While checking in the receptionist made us fill all the details and for family we had to fill everyone's details individually. And the whole process at the reception took more than 30min ( Standing time ) after that we got the keys and when we entered the room it had bad smell. Smell like rotten egg. The bed had moisture in it and the whole room is kinda wet ( the bed were the worse if some one arrives and want to rest on the bed you won't be able to sit on it. It give unpleasant feeling of moisture. I would never recomend to book this hotel again ever.

I would suggest not to opt for this place . They took around half an hour for check in procedure without any rush . No room facilities.For food one has to go to reception for placing order no room service at all. Delay response. We have booked two rooms out of which one room was good bt another was worst one . It was not at all delux . Ac was not working.

Worst experience ever. Service is the worst. Reception people and manger as well don't know how to talk never go here even if this is the last hotel better to be in car then here