Very Decent Hotel

Food was excellent and their managers in restaurant were very helpful in my Hotel. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Good

This hotel is situated near the DLW Petrol pump, by the main road at Varanasi. The rooms are moderately spacious with only the basic amenities. The service level is very poor at this hotel. They don't have a lift so we had to lift our luggage ourselves. They don't have any pantry or restaurant, but they have still accepted breakfast booking and served us cheap roadside foods in the morning in the name of breakfast. They don't provide water bottles as well. During our stay, surprisingly, they have started some maintenance work during the night time causing huge noises and have only ceased doing so after repeated requests, dialogues and heated arguments which were completely unacceptable and unwanted. They need to seriously work on the cleanliness of the rooms and the entire premises and of course train the attendants and the workers to treat customers properly.

यह होटल नहीं गेस्ट हाउस है

Fab ,cheated me ,they final the deal in 3700 ,and later on they charge me over 3900 ,they service charges after gst ,this is totally fraud ,

Extremely unprofessional and unsafe service. I handed over my bike keys at the counter, but the staff misused the keys, drove the vehicle without authorization, and eventually lost the car key. This is a serious breach of trust and safety norms. Such negligence shows complete lack of accountability and professionalism. Handling a customer’s vehicle in this manner is legally and ethically unacceptable. I would strongly advise others to avoid this place if they value their vehicle and safety.