Hotel is good location is prime but sometimes you get odd smell in lobby otherwise rest was good staff was really helpful

Booked on agoda, showing the location in sector 35A. But actual location is somewhere else. Moreover Wrong contact number given on agoda site. Reached the hotel, shown the confirmed booking. Hotel demanded extra money. And took extra money, I already paid in advance via Google pay through agoda as they mentioned. No water bottle, towel was shredded/ torn. Unpleasant stay.

This is regarding the previous review where FabHotels asked me to contact them about the issue I faced about having denied check-in. No follow up from FabHotels on this issue even after 5 days from when the issue was reported. No refund initiated yet. Absolutely pathetic service from FabHotels. This hotel is running a scam and FabHotels is doing nothing about it. Do not book a room on this property. FabHotels will not help you in any way.

The hotel denied me a room that I had booked for me, my 5 year old son and senior citizen parents, on MakeMyTrip. It was late at night and the hotel staff asked me to contact customer care for refund. When MakeMyTrip tried getting approval for refund from the hotel they denied it. I’m yet to receive a refund. The hotel seems to be running a scam. Horrible experience!! I Don’t recommend this hotel for families at any cost.

Uncleaned linen, poor staff behaviour, even they charged for a tea in breakfast which was complementary as per my booking. Pathetic experience. I would never come again and would never recommend anyone for this hotel

This was honestly one of the worst hotel stays I’ve ever experienced. From the moment I checked in, everything went downhill. The cleanliness was shockingly poor, the room had cockroaches and bed bugs, and most of the basic amenities were either missing or completely useless. The overall maintenance of the hotel was terrible. What made the experience even worse was the staff’s behaviour. Their attitude was unbelievably unprofessional unhelpful, careless, and completely uninterested in solving any issues. Despite repeated requests, nothing was fixed, and it felt like they simply didn’t care. There are far better options available than this hotel. I wouldn’t suggest anyone pre-book it. Instead, visit the place first and only then make the payment or booking. I strongly advise everyone to avoid this hotel, as there are plenty of better hotels where guests are treated with basic respect and comfort.

Very bad experience I'm booking this hotel through IXIGO app and make payment 1200rs at 9:00 PM but I reached this hotel at around 10:20 pm then the hotel staff says hotel is full no rooms available right now then I want my payments back he says talk IXIGO customer care centre for cashback then I'm continue call customer care of IXIGO he says your payment will be revert 24 hr to 72 hr but today 6 days lapsed but my payment still pending. So please don't book online these all are scammers Hotel management and IXIGO app both

Don't book this hotel. Not for family atleast. Very rude staff. No respect at all to the customer. You will feel humiliated. The room I have been offered is already occupied by some others. If I would have provision to post photos, I defenately would have shared those photos.

Their service has been extremely disappointing due to personal reasons, I had to cancel the hotel 3 days ago, and now they’re unresponsive. The customer support team isn’t picking up calls, and the reservation team isn’t offering any solution. Despite taking full payment at check-in, they’re not processing my refund. It’s frustrating and needs urgent attention.

The hotel room, along with the toilet and washroom, was very dirty and smelly. The staff is helpful, but the room is extremely dirty and smelly.