We visited Bangalore it was an official trip. I went there along with my wife in the month of June 2017. We took a cab to reach the hotel from Airport. It is a 1hr journey from the airport to hotel. We had called the staff regarding pick-up facility. They said it is not available. The best way to reach is by cab. The location is well placed as there was an event conducted in that hotel. So whatever things required we would get it from the market nearby. There were food outlet like Dominoz. Other travelers will find it convenient as the markets are nearby. Even bus and cab are available near to the hotel. The appearance is fine. The exterior looks were good. However the interior was not matching with the exterior. When we look from outside we think the hotel looks good. But when we go inside the interior looks are not that good. The front office was average. They do not have any idea who is checking-in and who is checking-out. They are not aware of anything. They do not bother who is coming in and who is going out. It seems like reception area is there in the parking lot in the basement area. The service was terrible. It was sunny outside. When we ordered for water we would get it after 2 hours. There was no cold water. There was a lot of delay in any service. Moreover we had the language problem. The staff did not know Hindi or English. It was difficult to deal with them. The room is quite good. We booked AC deluxe room. The room has the balcony with AC. Even the interior decorations are good. We did not get some of the basic things like shampoo and towel. They are saying that a person has gone for a laundry service. He will come and provide the necessary things. This is the problem we face with service. We did not have food here in this hotel. There is restaurant facility inside the hotel. But we did not have it there. I will suggest they can have food here it totally depends on them. As I did not have it here. There is lift facility. There was an event conducted by the place where I work. We were in that event. I will suggest this hotel to other travelers. If they are going with family. It is not good. If they are going on business purpose then it is fine. They can improve on reception area and service department. They should understand English and Hindi very well. So there is no misunderstanding.

We visited Bangalore it was an official trip. I went there along with my colleagues in the month of June 2017. I reached the place by taxi. I have no idea about the distance between railway station and the hotel. The best way to reach the place is by taxi. They did not arrange for taxi if we wanted to go to other places. The location is average. It is difficult to find the hotel. The appearance is alright. The appearance could have been better. By changing the building color It appeared old. There is lift facility. There is no travel desk like no pick-up and drop facility for the travelers. The front office cooperated with us very well. The reception area was bad. The service staff responded with us very well. . We booked deluxe room. It was clean and tidy. It was well maintained. We had food in the hotels restaurant. We got complimentary breakfast. It was tasty and delicious. There were no special dishes. I will suggest other travelers to have idli. . There were no activities conducted by the hotel. I will definitely suggest this hotel to other travelers as well. I will suggest the hotelier to provide cab facilities for travelers. And for improvements they have to increase room quality they have to give prompt response. They should not delay in serving our requests. As we stayed for longer period of time. The staff should clean the rooms everyday. They should change the mattress. After I complained they used to clean. There is no facility for drinks. We should ask for the service staff they charge for the service. The hotel is in the cross roads there communication is difficult. People do not know the language. On a particular day I asked for non-veg food. They said it is not available. But then the service staff took cash from me and got the food. It is not convenient as I am staying there and I should ask the staff to get food from outside.

I had to ask for everything like glass, plate, spoon and even mineral water which was entitled. A pair of bathroom slippers would have helped to maintain cleanliness.

Dirty linens, no toiletries and dental kits provided, washroom and room were unclean, broken furnitures and bad odour.

I hope the fab hotel top management reads this and makes an enquiry into the working of this hotel. We had booked this hotel for a stay of 2 nights last week. Upon arrival the front desk gave us a room which was not cleaned after the last checkout. The linens were dirty and had shed hair from previous use. We had to stand outside the room while they replaced the sheets and cleaned the room. The bed was the most uncomfortable mattress I have ever slept on. I still have the soreness in my back from spending 2 nights sleeping on it. Spring Matress is old and sagging in places but the hotel management still hasn't done anything to replace them. The rooms are quite conjusted, but if travelling alone you can make do. If travelling family, then the rooms are not comfortable enough due to lack of space. Bathroom is clean enough and spacious.. On the 2nd day morning I gave the room key to the front desk and requested for a cleaning. To my shock they had not done it even when we returned in the evening! We had to wait outside the room for the 2nd time while they cleaned the room, again. On top of all this, the hotel owner is so greedy that he wanted us to pay full amount for the entire stay upfront, even though I had paid advance amount online while booking. The desk clerk kept giving us some excuse about how the app won't let him check us in without full payment. I refused and only paid at the end of checkout, i recommend you do the same also. I paid around INR 1500 including GST per night and they don't stock any water bottles or snacks. Any food or drink ordered through the hotel phone will have a premium over the mrp coz they had to travel to nearby store and buy the items you asked for. Overall my experience with this budget stay was horrendous. Recommended only if you're travelling alone to Bangalore. PS: We also found a bug in between the sheets.Photo attached.

If you believe the photos on the websites and book your stay at this hotel then be ready to receive the most unpleasant surprise. The room and bathroom are damp with water seepage from the ceiling. The floor is sticky. The bed and linen have unpleasant odour. Towels are dirty and torn. Pillows are worn out. There are no amenities as shown in the photos, no kettle or proper breakfast, they get the breakfast from a stall next to the hotel in disposable plates. The TV only played a few free channels. The staff are untrained and are difficult to converse with. You have to beg for services as simple as geting the room cleaned and water bottles. There were bugs in the room and toilet. The overall experience of entering into this hotel raises eyebrows. The only advantage this place has is its proximity with the business and entertainment districts and reasonable pricing considering the location. The place desparately needs a refurbishment, professional staff and basic amenities. I would not hesitate to pay more but I believe there is a fixed client base for this product which does not mind these deficiencies and hence the hotel is almost booked out daily. My only submission to the franchise of Fab Hotels is to review these properties and aggregator MakeMyTrip do audits and see if they are meeting the minimum standards as one would expect from the franchise or what is being published online. The sale of rooms online of this property is very misleading has definitely left a very poor experience and mistrust with both MakeMyTrip and Fab Hotels.

Worst experienced very old rooms with fungus and molds everywhere cracked floor broken wash basin and no hot water

Third class Fab Hotel, Third Class Via Nar Comforts Hotel (Chickpet, Bengaluru) and Their Services. Worst Customer Service of Fab Hotel. When we called Fab Hotel they don't respond for Existing Customer who already booked a hotel via Fab Hotel but when you select Fresh booking option, within a second they picked a call. Now Hotel Review, I booked Hotel Name Via Nar Comforts, Chickpet Bengaluru. In this Hotel both Receptionist (Day & Night) useless, No Good behaviour with Customer, Not responding on Customer Query or Escalations. In the Room No Drinking Water, No Handwash Soap, No Clean Bed Sheets, Everything you want call Reception for Water/Soap/ AC Remote, Even When call for Bath Towel, They gave me Towel in Torn Situation. I booked the Hotel with Fab Hotel Website and added Room with Breakfast for Both Day. On first day they Said in the morning We will check and confirm you in half an hour and second day also they not provide breakfast in Room. I said please refund my two Days Breakfast amount which you not provide to me and their Receptionist refused to refund. Which Hotel provide you a water, Soap, Bath Towel after Guest Calling, Which customer chase Hotel for Providing Breakfast, These are a Hotel Responsibility to customer happy. Even on First day when I go to visit Places in Bengaluru and returned to hotel my Room was not cleaned, No cleaning service done on my room. Now in future I can't book any room in Anywhere via Fab Hotel. Really Frustrated with Services. Totally wasted Money

The hotel photos are not matching with the property, reaching the location with four wheeler is very risky, unhygienic location, rooms filled with cigarette odour, this property is not fab standard. 1st time had this much worse experience using fab property. The same property is running oyo also. Staff is also not cooperative.