FabExpress Kings Suites Banaswadi

The matress was very bad it was a spring matress the spring was so uncomfortable, i suffered a body and neck pain due to the cheap quality matress and pillow.

This place sucks pls don't go by the photos put online by fab hotels its a complete con game 1) this is not a hotel, it's a 3 story apartment converted into a lodging premises 2) we had booked 2 rooms and from the day we came to the day we checked out 4 nights one rooms lock was broken and it was not fixed till we left, be carefull of your valuables 3) the rooms have only bed no chairs or table, we actually pulled in a table kinda thing which was in the passage 4) we had to call the boys to give us fresh towels everyday and ask them to come and do the cleaning of the room 5) we had done our booking from booking.com, even there the pics uploaded were wrong and i had included breakfast but literally had to argue with the staff. they don't provide food, it's lodging only. 6) pls be extra carefull when booking from online sites today the pics you see are deceptive. it's better to pay more and go to a standard established brand. 7) the worst was having to sleep on a spring mattress whose springs were poking your back and we had to kill the big cockroaches which kept visiting us. why didn't we move to a different hotel a) we had paid advance b) we were unable to get bookings as its holiday season

The food was delicious and hygiene standards were high. location cant be better

It was very worst experience .intialy location shared was incorrect.offered facilities like wifi breakfast was not provided.no bath room towel, soap etc. no drinking water (bottled water) given.finaly advance paid was not appropriated with total bills.after much difficulties finally got refunded.no original bills given other than cash receipt.anyway it was realy bitter experience i had for 02 days.

Very well appointed accommodation. special mention for the staff: extra dedicated and going out of their way to make you comfortable

Piss poor job of caring for customers. called them asking for reservation and they had the atrocity of asking why our guests need wheel chair accessible entrance or asisitance when we clearly mentioned about their medical condition. beware of their photos online,they're different from what's on offer at the actual location. my take on their attitude ‐ if you can't accommodate customer's needs, be clear upfront. don't false promise. your poor attitude isn't going to get you anywhere