Near to an temple where nothing can go wrong hardly you walk 20 steps then you have Udupi park with majestic view of Leela palace and if you go down the same road you will find Tea and pan stall .Rooms and staff are great .

Had to pay extra for water bottle. For rooms where you charge over Rs. 1000, you need to provide water bottle.

Washroom was sticky and tiles where not properly washed

Washroom wasn't clean room not cleaned properly

The bed has bed bugs - worst experience

The bed linen was not clean

Washroom wasn't clean

I have given extra 500 rs for 3rd guest each day and I have not received a blanket neither another bed nothing at the start of booking the hotel everyone said you will receive everything extra mattress and what not but the time of arrival the manager said there is no extra mattress and all worst experience ever .

My stay at the hotel itself was pleasant, and the hotel staff were supportive and professional throughout. The real problem was FabHotels and the way their agents handle customers. Before confirming my booking from 15th19th June, I clearly informed FabHotels' agent, **Shyam Kumar**, that my stay depended on two conditions: early check-in at 6:00 AM and late check-out at 5:00 PM. He explicitly assured me that both requests had been approved. Based on these assurances, I trusted FabHotels, completed the booking, and paid the advance amount. The reality was completely different. When I arrived at the hotel after a long journey, I was told that additional charges would apply for the early check-in because no such arrangement had been confirmed by FabHotels. The moment I tried contacting the same agent who had confidently made these promises, he became completely unreachable. Multiple calls and messages were ignored. There was no support, no ownership of the mistake, and no attempt to resolve the issue. This experience left me with the impression that FabHotels agents are quick to say whatever is necessary to secure a booking, but disappear when customers actually need assistance. Misleading customers with false assurances and then abandoning them to deal with the consequences is unacceptable. Because of FabHotels' negligence, I faced unexpected expenses, disruption to my travel plans, wasted time chasing support, and unnecessary stress that overshadowed an otherwise comfortable stay. The hotel staff deserve appreciation for their efforts, but FabHotels' customer service deserves serious criticism. My advice to future customers: **Do not rely on verbal promises from FabHotels agents. Get every commitment confirmed in writing directly from the hotel before making payment.**