This property stands upto its name. I had a very comfortable stay at HOTEL FIVE STAR. The staff was professional and the check-in process was seamless, which I really appreciated. The rooms were clean, well-maintained, and provided . The location is little away from hulimavu, but the property is open from all sides making it very fresh. You can see the mountains from the room. And the fresh air from windows will just make you more fresh. Good gated parking available. Highly recommend for anyone looking for a dependable and high-quality stay

Perfect location right in the heart of the city ans close to all the major attractions. The room had everything i needed, with comfortable bedding and a grew view . Fast wifi made working from the room a breeze . Excellent value for money

Rooms were absolutely clean and hygiene all over the staff are also polite and humble, great experience with briklane keep it up thanku

Good

Booked a room include breakfast but hotel doesn't provide breakfast fast, waste of money, fab hotel giving wrong information to the Goibibo support.

Worst experience faced no breakfast provided and nothing is good I had booked in fab and the hotel team asked to pay extra ammount for checkin

They asked extra money even after the full payment and u people fab customer service is fully disappointed, they can't even attend the given service numbers

Charged 500 rupees for 2 hours pre check in

Let me bifurgate the review into points so that it would be easy for everyone to understand. First of all there are no positive points to appreciate in the pathetic hotel. So lets begin:-\n\n1. The receptionist\nWe have already informed him about the late check-in. We were about to check in the morning around 4:00 AM. We Met the receptionist and completed all the formalities. After that he told us to adjust on the existing bed as its late and housekeeping staff is sleeping so extra bed can not be arranged. We were 3 persons so we forced for it and after 45 mins finally got it. This was just the first instance. Next every time we gave keys for cleaning the room or ask for anything his tone was very rude and mannerless. Moreover he behaved as if we were staying there for free and asking for extra services from him. FAMILIES SHOULD STRICTLY AVOID !!!\n\n2. The room \nMost pathetic room one can ever imagine. Bathroom door was broken, no dishes in the kitchen, no spoons, AC was not working properly, no hot water, foul smell from every nook and corner and what not. In a double occupancy bed there were two single mattresses so every time we turned to the middle side our head went into the mattresses. The faucet of the kitchen was attached to a broken tile. \n\n3. Housekeeping staff\nIt doesn't matter what is the time if you order anything thats not free you have to pay on the spot. They wont even wait for 2 mins they need the money right then and there. While providing the extra bed(which was just mattress) we just inquired if they could arrange an extra bed with mattress and the answer was \yeh de rahe hai or kya chaiye ? Itne paiso main yeh he aata hai (what else do you need? This is enough as per the room tariff). \n\n4. Location of hotel\nThe hotel is located on the main road atleast. This is the only plus point for the hotel. No proper parking no security guards and no concierge. \n\nI WOULD REQUEST ALL THE READERS TO AVOID THIS ONE. CHECK THE NAME OF HOTEL WHENEVER YOU BOOK THROUGH OYO IF ITS \HOTEL ASTRA SUITES\ CANCEL IT IMMEDIATELY OR GET READY FOR THE MOST AWFUL STAY OF YOUR LIFE.