Really good hotel, I look forward to staying here . The staff are the best feature, genuinely helpful and kind. It is always a good sign to see the same staff members when you return to a hotel. Rooms are spacious and good value for money.

Breakfast/room/cleanliness - nice place to relax after facing the heat. Given that India is not a country you can walk around easily after a day tour, this hotel is recommended to spend a rest of the day!

DON'T BOOK HERE I arrived at 4am in the morning after an international flight, I had notified them it would be an early morning check-in, after paying a deposit to reserve the room. (Which after three months they still have not refunded after saying they would) Because I didn't turn up by midnight they gave my room away and didn't bother to tell me they had cancelled my booking. They finally admitted they had forgot I had informed them about my flight details. (After I showed them the WhatsApp messages where they originally requested the deposit to reserve the room) Their staff was useless, they kept trying to tell me the booking had been transferred to another branch (IT HAD NOT - they were just lying and trying to send me away) I ended up having to call and book another hotel elsewhere at 5am. Horrible experience, awful service and last thing we needed after 24+ hours of travel. GIVE ME MY DEPOSIT BACK!

At the hotel they told me they don't have my booking. Moreover, I realised only after reaching the hotel that it was THAT kind of hotel - typical OYO. A guy came in with his girlfriend and was haggling about the night's charge. The. i saw in other rooms there were middle aged men coming in with escorts. At 11 pm in the night, with my 60-yr old parents, I didn't have any other option than to check-in. We had a late evening flight. But the situation was really uncomfortable! All the bed sheets, pillow covers, blanket covers had blood stains and human hair of various lengths. When I asked for a fresh bedsheet, that also had stains.

Name at the reception desk is different from Metro Suites. Small and untidy rooms (dead honeybees found in the room), no toileteries (reception desk said they were out of stock and Fab will send them after a week), no tea and coffee making facility in the room. Only 1 towel provided and it was already stained. Not even a chair in the room. Checked out within 30 mins of check in.

NOT RECOMMENDED Unfriendly staff, didnt provide two towels, water bottles also provided only after asking that too half litre, rooms doesnt look like photos provided, bathroom had leakage and cockroaches, no food available, all in all huge disappointment for the money paid, I will never book this hotel again.

This place sucks pls don't go by the photos put online by FAB HOTELS ITS A COMPLETE CON GAME 1) This is not a hotel, it's a 3 story apartment converted into a lodging premises 2) We had booked 2 rooms and from the day we came to the day we checked out 4 nights one rooms lock was broken and it was not fixed till we left, be carefull of your valuables 3) The rooms have only bed no chairs or table, we actually pulled in a table kinda thing which was in the passage 4) We had to call the boys to give us fresh towels everyday and ask them to come and do the cleaning of the room 5) We had done our booking from booking.com, even there the pics uploaded were wrong and I had included breakfast but literally had to argue with the staff. They don't provide food, it's lodging only. 6) Pls be extra carefull when booking from online sites today the pics you see are deceptive. It's better to pay more and go to a standard established brand. 7) The worst was having to sleep on a spring mattress whose springs were poking your back and we had to kill the big cockroaches which kept visiting us. WHY DIDN'T WE MOVE TO A DIFFERENT HOTEL A) WE HAD PAID ADVANCE B) WE WERE UNABLE TO GET BOOKINGS AS ITS HOLIDAY SEASON

*Disappointing Stay at Fab Hotel Phoenix Resort Bangalore* I recently had the misfortune of staying at Fab Hotel Phoenix Resort Bangalore, and it was a huge letdown. The room's door lock was faulty, and the AC had a noticeable leakage, making the room uncomfortable. To make matters worse, the toilet facilities were subpar, with no hot water available. The room's walls also looked poorly maintained, giving the entire stay a sense of neglect. Considering the issues we faced, I would not recommend this hotel to others. The hotel's location is convenient, near Mahatma Gandhi Road and Namma Metro Vidhana Soudha, but the poor maintenance overshadows its benefits.

It was very worst experience .Intialy location shared was incorrect.Offered facilities like Wifi Breakfast was not provided.No bath room towel, soap etc. No drinking water (bottled water) given.Finaly advance paid was not appropriated with total bills.After much difficulties finally got refunded.No original bills given other than cash receipt.Anyway it was realy bitter experience I had for 02 days.

During check in we didn't get rooms because rooms were full. The receptionist gave another room 2kms from the hotel and asked us to checkout at 7pm. So I paid for a night and checked out in 4 hours. Worst service at its peak.