Much better staff behaviour & clean the room

It was great experience with kamla regency..staff behaviour was too good and cooperative.

Rooms what's showen on website doesn't close to that. Housekeeping is poor seen hairs on bed and in roo. Maintenance required crack in ceiling furniture not clean stain on table and other area. Washroom was always wet due to the AC pipe.

Provided Room access is too Claustrophobic, floor has no lift facility and rooms with better access keeps for higher prices, no drinking water, tv remote has bad battery

Room needs to be cleaned properly

I had to wait for 1.5 hours, that too only because the tariff was showing 900 with the hotel staff and after I talked to the customer service of Fab Hotel for 1.5 hours, it was okay and then I got the check-in.

Staff did not agree to carry the luggage during checkout and they asked to come carrying our own luggage. Also the rooms are very clumsy and not well maintained. They did not provide towels for one hour, had to call twice to provide the same.

no room cleaning in 3 days

Worst hotel location, fake hotel pics are uploaded on fab. Room was terrible. Under the bed there were beer bottles, dirt, uncleaned floors. Washroom was more terrible. Uncleaned and foul.. no soap or handwash available. Staff behaviour was also not that good.