It was a good and pleasant stay and the staff were also very well mannered

Booking through Fab Hotels of the Serviced Apartment is a nightmare. I wanted to change the arrival time and get in touch with the Facility. The phone number given is that of a Call Centre. I contacted on 18th July twice and on 19th, SEVEN TIMES and twice even after I landed in Chennai. It was the same on all occasions - the IVR will say for contacting the Reception dial 6, the reply is, "our team will contact you soon" and disconnected. Even after 9 attempts to contact, nobody from Fab Hotel (perhaps an aggregator) ever replied. I had to manage with the Hotel for early arrival after a discussion. And regarding the Tree Service Apartment, rooms are comfortable, easily accessible and a little off the main roads. Service is satisfactory. NO food is available. When the Attendants bring food or coffee, the rates are exorbitant (compared to the Area and nearby Hotels). General maintenance is Average. The whole experience was awful. I can only give TWO Stars. **

We had booked a couple of rooms for a marriage function, but it turned out to be a horrible experience. There was no proper water supply, which caused a lot of inconvenience for all the guests. Such basic facilities were not managed, leaving us extremely disappointed. Definitely not recommended for staying during important occasion.

Bekar... Never Book this hotel, Already paid for breakfast but not getting.

Booked the hotel for 3 days, full payment was made. On reaching, a very dirty smelly room was alloted. AC was not working. They gave excuse that it was set at 25° at every room for guest's convenience and despite repeated requests did nothing. It was impossible to stay in that room in the burning heat so much so that we had to move out in a few hours. While moving out, they requested not to give bad review and assured a refund for the rest 2 days but when enquired today about the same, not only did they deny it claiming it was under the purview of fab hotels only but also misbehaved with us. Worst possible hotel experience till now.

Wifi not working no tv in room... Lift not working properly

I am giving 1 star because giving zero star isn't possible. Bad rooms and worst behaviour of receptionist. They deceive with request not to give bad remarks and refund the rest money. Scam tourists and harass them. Then fab hotels ask us to give photo of stinky and smelly room. Misleading pictures.

misleading pictures, dusty and stinky rooms with stained bedsheets and rugged curtains. Staff behaviour very bad. Poor lighting and mosquitoes.

This is by far the worst hotel experience we’ve ever had. We had booked a room TWO days in advance, paid the advance amount, and clearly informed the staff that check-in would be at 4:00 AM. They confirmed everything and assured us that the room would be ready. But when we arrived at the hotel at 4 AM — tired, stressed, and with two senior citizens (my father and uncle, both over 60 years old) who came all the way for a medical check-up at SIMS Hospital — the staff casually told us they “forgot to allot the room.” Just like that. No apology, no arrangement, nothing. They simply returned the advance and left us stranded on the streets at an ungodly hour. Absolutely irresponsible, heartless, and unprofessional behavior. No respect for elders, no accountability, no basic decency. We were forced to go hotel-hunting at 4 in the morning with sick elders. Shame on this hotel. Do NOT trust their word or their bookings. They might just “forget” like they did with us. Pathetic service. Avoid at all costs.

Worst, AC unit water is dropping on your head while sleeping. No waters in bath room, none of the bath room fitting are good, , water quality is even worst enclosed image refer that.