Clean - Well maintained rooms, Responsive Staffs, Easy access to markets. Had a pleasant stay here.

We stayed in this hotel from 13/08/25 for six days. Location is very prominent. Rooms are big in size and cross ventilation. All needful things available in room. Service is outstanding. Best food in their restaurant. Owner and staff members are very friendly and helpfull.

Very friendly staff esp at checkin & restaurant. Could not have been more helpful. Excellent rooms which were very spacious. Great housekeeping. Outstanding in all respects. quiet retreat away from the hustle & Bustle of city.

Food was excellent and their managers in restaurant were very helpful. Due to fast, my wife wanted some different fruits , which were not on table. Same was provided promptly without Any extra charge. Good variety of breads were available for vegetarians also, which was helpful as some of our family members are strictly vegetarian

everything was excellent. the stuff was friendly and helpful. the room was clean. the food was amazing. will come again!

The Hotel staff is very cooperative and do help you out , And the rooms and serivice are upto mark

Room and Amenities- 1. Upgrade mattresses and pillows for better sleep quality. 2. Provide more electrical outlets and USB ports. 3. Install rain showerheads and improve water pressure. 4. Offer complimentary toiletries and refresh them daily. 5. Invest in noise-reducing windows or soundproofing. Cleanliness and Hygiene- 1. Increase housekeeping frequency and attention to detail. 2. Implement rigorous cleaning protocols for high-touch areas. 3. Provide hand sanitizers and disinfectant wipes. 4. Ensure linen and towel cleanliness and freshness. 5. Conduct regular pest control. Customer Service- 1. Train staff to be friendly, attentive, and responsive. 2. Implement a 24/7 front desk and concierge service. 3. Offer personalized services, like tailored recommendations. 4. Ensure prompt resolution of issues and complaints. 5. Encourage staff to engage with guests. Technology and Connectivity 1. Upgrade Wi-Fi speed and coverage. 2. Install smart TVs with streaming capabilities. 3. Provide electronic safes and laptop-friendly rooms. 4. Offer mobile check-in and digital room keys. 5. Ensure convenient charging stations. Sustainability and Accessibility 1. Implement eco-friendly practices and recycling programs. 2. Improve accessibility features, like wheelchair ramps. 3. Provide braille signage and audio assistance. 4. Offer vegan and gluten-free options. 5. Partner with local sustainable businesses. Communication and Feedback 1. Conduct regular guest surveys and feedback sessions. 2. Respond promptly to online reviews and complaints. 3. Share guest feedback with staff and management. 4. Display clear hotel policies and information. 5. Encourage guest interaction through social media. Staff Training and Development- 1. Invest in ongoing staff training and development. 2. Focus on cultural sensitivity and diversity awareness. 3. Encourage staff empowerment and decision-making. 4. Recognize and reward excellent staff performance. 5. Foster a positive work environment. By addressing these areas, hotel owners can significantly improve the quality of their establishment and enhance the overall guest experience.

Pros: + Room alloted was spacious (400 sq ft) including the bathroom. + Good ventilation. French door opening was on the east side. + Food served was tasty and delightful. + Hotel also had a swimming pool which is well maintained, and it was both fun and delight to have a swim. Cons: - AC in the room was not functioning, and it was not repaired even after complaining about the same. It was troublesome to keep following up with the hotel staff to address the issue and unpleasant to manage our stay only with the fan and to keep the windows open throughout our stay. - Exhaust fan in the bathroom was not working, another unpleasant issue with our room. - No mirror provided in the room except the one given in the bathroom. How often could we go inside and get our clothes wet due to wet-floor. There has to be one more in the living room or attached with the wardrobe. - Road works near the hotel made accessibility to the hotel bit difficult. - Hotel is located quite from the main beaches, the nearest one being at least 5 km. We had to spend more on the local transport (taxi) for visiting various sight seeing places. Hotel should offer Rooms at better tariffs (discounts) to atteact customers.

I booked with breakfast but no service, really poor support by fab customer service. Now I will never book with it. For next 3days I am in goa north but I will not book with you all now

Worst hotel I have ever experienced. Bathroom door doesn't locked. Fan works only on single speed. Condition of walls is pathetic....seepage on walls. Room has very bad smell. Switches and sockets of doesnt works. This is worst hotel of Goa and shall be least rated hotel on Google.