We had booked a hotel in Goa through the FabHotels website; however, our experience was extremely disappointing and unprofessional. As per our confirmed booking, the hotel owner failed to provide confirmation, and on the very day of our travel, our booking was confirmed and then cancelled multiple times at three different properties. This caused significant inconvenience and mental stress. Due to these repeated last-minute cancellations, we have completely lost trust in the FabHotels platform. There appears to be a complete lack of coordination between the website, its coordinators, and the hotel owners. Customers are left uncertain and vulnerable, and there is a high possibility that even after reaching the destination, one may be informed that no booking exists. This issue was not limited to us alone. At the hotel where we were eventually shifted, we encountered at least three other groups who faced identical last-minute cancellations at check-in time. All of us were redirected to La Pablo Resort. While the staff at La Pablo Resort were cooperative, the resort itself was very basic and far inferior to the originally booked property. Despite paying the amount for a better resort, we were provided with a lower-category accommodation, which is unacceptable. We strongly advise customers to exercise extreme caution while booking hotels through this platform, as there is a serious risk of misrepresentation, inconvenience, and potential financial loss.

Room is very good, staff Ravi is very nice gentleman, room rate's are very cheaper, good location,

Experience was good food was also good

Location is very near to the beach. But the rooms and bed required improvement. Moreover geyser was also not working. However, the staff is very good and helpful.

Door mats was not available had to ask repeatedly later provided

Room was not good, on all websites images are shown fake. I want my money back

Hotels manger is good but they are not giving beer who is already mentioned in my booking but they say this if you want then cancel

Worst stay ever. Very rude housekeeper, no hot water, AC not working, lights not working, no blackout curtains, no toiletries, bad smell from wardrobe, and extremely cheap uncomfortable mattress. No information about breakfast timing and staff spoke rudely when asked. This hotel is a complete waste of money and does not meet FabHotels standards at all. Avoid this property.

I was not given a room the staff told me that they have allotted the room to a prepaid booking, and I had to wait for 30 minutes, and then return back on my holiday, worst worst worst experience

It was an horrible experience to stay there . I had booking for three days but I checked out in one day. There was construction going on in site. Wifi was not working . Hotel condition was terrible . Rooms were smelling .