FabHotel Ocean View Apartment, Dabolim

Room and amenities- 1. upgrade mattresses and pillows for better sleep quality. 2. provide more electrical outlets and usb ports. 3. install rain showerheads and improve water pressure. 4. offer complimentary toiletries and refresh them daily. 5. invest in noise-reducing windows or soundproofing. cleanliness and hygiene- 1. increase housekeeping frequency and attention to detail. 2. implement rigorous cleaning protocols for high-touch areas. 3. provide hand sanitizers and disinfectant wipes. 4. ensure linen and towel cleanliness and freshness. 5. conduct regular pest control. customer service- 1. train staff to be friendly, attentive, and responsive. 2. implement a 24/7 front desk and concierge service. 3. offer personalized services, like tailored recommendations. 4. ensure prompt resolution of issues and complaints. 5. encourage staff to engage with guests. technology and connectivity 1. upgrade wi-fi speed and coverage. 2. install smart tvs with streaming capabilities. 3. provide electronic safes and laptop-friendly rooms. 4. offer mobile check-in and digital room keys. 5. ensure convenient charging stations. sustainability and accessibility 1. implement eco-friendly practices and recycling programs. 2. improve accessibility features, like wheelchair ramps. 3. provide braille signage and audio assistance. 4. offer vegan and gluten-free options. 5. partner with local sustainable businesses. communication and feedback 1. conduct regular guest surveys and feedback sessions. 2. respond promptly to online reviews and complaints. 3. share guest feedback with staff and management. 4. display clear hotel policies and information. 5. encourage guest interaction through social media. staff training and development- 1. invest in ongoing staff training and development. 2. focus on cultural sensitivity and diversity awareness. 3. encourage staff empowerment and decision-making. 4. recognize and reward excellent staff performance. 5. foster a positive work environment. by addressing these areas, hotel owners can significantly improve the quality of their establishment and enhance the overall guest experience.

Maintance should be necessary, renovation and painting should be done, pest control should be done at regular intervals, the sofa set should be cleaned thoroughly, lights in rooms should be checked. weather night lamp is available or not. no connectivity in restaurant in early morning. lift was not working the day when i visited, but was not repaired till i check off after 2 days.

It’s a very good hotel. i liked its location and the food in the restaurant was very tasty. the swimming pool was clean. the behavior of the entire staff was very good. if i ever come to goa, i will stay in this hotel and i will also tell my friends that whenever they come to goa, they should definitely visit this hotel

Would give it zero stars if i could. there were literal mushrooms growing out of the wall and the floor. i’ve never seen such a sight. the bedsheets and blanket had massive stains on it “that couldn’t be removed by wash” apparently lol. we felt itchy simply after sitting on the bed. the toilet seat was not cleaned. there were a lot of bugs in the room. the ceiling was moldy and cracking off. didn’t even take pictures of these things because it was too gross to be visible in my gallery. there’s also no cell service in the room. we ended up leaving in under an hour after check in, in the middle of the night, to find another place even though we were denied a refund. save yourself the trouble and skip this destination in south goa. (update: the response from owner is hilarious, i welcome anyone to go check out the hotel themselves for evidence.)

Awesome experience with the hotel and staff. felt just like home value for money deal for sure. very tasty food everyday. tried so many places in goa for food but the inhouse kitchen of ocean view apartments is very good and clean. very homely environment