FabHotel Ocean View Apartment, Dabolim

It is a flat of 2bhk. nice view of greenery. fully furnished. the food at restaurant was good. but they don't have proper policy or system for complimentary breakfast / dinner. staff were polite and understanding. the beds are worn out. my flat (c201) the sofa is dirty and cushion gone. my colleague flat geyser, current was passing. be careful. presently the approachable road is bad, it is get good over the time. it is 7 kms from dabolim airport.

Pnb has selected a very nice hotel to stay as it's holiday home, though it is away from the main market area or any of the beaches. the restaurant and food is tasty. hotel staff is courtous and helpful. the hotel has big area to roam around and also have good swimming pool. the only complaint is there is no intercom in the room to conntact reception.

Hotel campus was big . lots of area to roam around and play for kids. pool was there. rooms were decent. location is far off from major tourist attractions.

Pros: + room alloted was spacious (400 sq ft) including the bathroom. + good ventilation. french door opening was on the east side. + food served was tasty and delightful. + hotel also had a swimming pool which is well maintained, and it was both fun and delight to have a swim. cons: - ac in the room was not functioning, and it was not repaired even after complaining about the same. it was troublesome to keep following up with the hotel staff to address the issue and unpleasant to manage our stay only with the fan and to keep the windows open throughout our stay. - exhaust fan in the bathroom was not working, another unpleasant issue with our room. - no mirror provided in the room except the one given in the bathroom. how often could we go inside and get our clothes wet due to wet-floor. there has to be one more in the living room or attached with the wardrobe. - road works near the hotel made accessibility to the hotel bit difficult. - hotel is located quite from the main beaches, the nearest one being at least 5 km. we had to spend more on the local transport (taxi) for visiting various sight seeing places. hotel should offer rooms at better tariffs (discounts) to atteact customers.

Room and amenities- 1. upgrade mattresses and pillows for better sleep quality. 2. provide more electrical outlets and usb ports. 3. install rain showerheads and improve water pressure. 4. offer complimentary toiletries and refresh them daily. 5. invest in noise-reducing windows or soundproofing. cleanliness and hygiene- 1. increase housekeeping frequency and attention to detail. 2. implement rigorous cleaning protocols for high-touch areas. 3. provide hand sanitizers and disinfectant wipes. 4. ensure linen and towel cleanliness and freshness. 5. conduct regular pest control. customer service- 1. train staff to be friendly, attentive, and responsive. 2. implement a 24/7 front desk and concierge service. 3. offer personalized services, like tailored recommendations. 4. ensure prompt resolution of issues and complaints. 5. encourage staff to engage with guests. technology and connectivity 1. upgrade wi-fi speed and coverage. 2. install smart tvs with streaming capabilities. 3. provide electronic safes and laptop-friendly rooms. 4. offer mobile check-in and digital room keys. 5. ensure convenient charging stations. sustainability and accessibility 1. implement eco-friendly practices and recycling programs. 2. improve accessibility features, like wheelchair ramps. 3. provide braille signage and audio assistance. 4. offer vegan and gluten-free options. 5. partner with local sustainable businesses. communication and feedback 1. conduct regular guest surveys and feedback sessions. 2. respond promptly to online reviews and complaints. 3. share guest feedback with staff and management. 4. display clear hotel policies and information. 5. encourage guest interaction through social media. staff training and development- 1. invest in ongoing staff training and development. 2. focus on cultural sensitivity and diversity awareness. 3. encourage staff empowerment and decision-making. 4. recognize and reward excellent staff performance. 5. foster a positive work environment. by addressing these areas, hotel owners can significantly improve the quality of their establishment and enhance the overall guest experience.

Maintance should be necessary, renovation and painting should be done, pest control should be done at regular intervals, the sofa set should be cleaned thoroughly, lights in rooms should be checked. weather night lamp is available or not. no connectivity in restaurant in early morning. lift was not working the day when i visited, but was not repaired till i check off after 2 days.