Rooms are good, property location is also very good. But the staff is very non cooperative. I had to get down to the reception area to collect food because they denied the delivery person to the room and they also didn't deliver the food to the room. I had to wait for like 15 mins before checkin when the booking was already upgraded due to closure of the property booked earlier. There is no sync and update on portal whether the property is open or not. Dwarka and Mahipalpur properties are almost closed due to licensing issues and the portal has no update regarding this. So please call the property after booking.

Overall experience was pathetic.Me and my friend stayed there for a night and the experience was not less than a nightmare. Around 11 at night the staff kept knocking on the door asking for the key as someone from the next room lost his room keys and staff has no duplicate key to help that person. Even after refusing to open the door they kept calling us and knocking on our door. We being 2 girls staying there felt serious security and safety concerns. As we felt serious safety concerns, we won't ever recommend this hotel to anyone for stay.

The rooms were not clean ...I had booked online room with breakfast but they did not serve it and asked us to pay extra...ants were coming no cleanliness...for every small thing they demand extra money... location is also inside u won't get easily cab auto u have to book online... service wasn't there at all

Poor experience, room was not clean, did not met expectations.

worst hotel, worst rooms,worst service,worst staff

Dispite the prime location the service and rooms are pathetic. Too old, beyond hope. Even 500Rs rooms are better than these.

My stay was extremely disappointing. The AC wasn't working when I checked in, and even after requesting maintenance, it made an unbearable noise—like being outside a flying airplane. I also discovered 2-3 bed bugs, and the room was far from hygienic overall.

Dispite the prime location the service and rooms are pathetic. Too old, beyond hope.

Absolutely Disgusted – Do NOT Stay Here! Racist, Unprofessional, and Worst Service Ever! I had one of the most horrifying hotel experiences of my life at FabHotel Rivlet. We made a confirmed reservation and fully paid in advance. But the moment we arrived at the property, we were refused a room purely because we are from Nepal. Yes, you read that right – outright racism. There was no such restriction mentioned anywhere online, and they never reached out to inform us in advance. They happily took our money, waited until we arrived, and then denied us entry only after seeing our passports. Their staff was unapologetic, rude, and made no effort to resolve the situation. The management was equally pathetic – arrogant, unhelpful, and showed zero professionalism. This kind of behavior is absolutely unacceptable in the hospitality industry. Discriminating against guests based on nationality is not just unethical, it’s disgusting. We were left stranded despite having a valid booking. Not only was our time and money wasted, but we also had to deal with the emotional stress of being treated like this in a foreign place. I strongly urge everyone to avoid this place. If you value decency, respect, and basic human dignity, do NOT stay at FabHotel Rivlet. They don’t deserve your money or trust.