Rooms are good, property location is also very good. But the staff is very non cooperative. I had to get down to the reception area to collect food because they denied the delivery person to the room and they also didn't deliver the food to the room. I had to wait for like 15 mins before checkin when the booking was already upgraded due to closure of the property booked earlier. There is no sync and update on portal whether the property is open or not. Dwarka and Mahipalpur properties are almost closed due to licensing issues and the portal has no update regarding this. So please call the property after booking.

I am going to write good negative review on google as well. This hotel appears nice from outside but very poor inside. This is my second stay here. Assuming first time I was put up in a basement with moving glass door. Unsafe. This time I tried first floor. The bathroom fixtures are old, the staff behaviour is rude. Bloody at 45c heat your receptionist says we cannot provide RO water, only you can purchase. When you purchase you get chilled water but complimentary water bottle is at room temperature! When I ask the other person at reception later for RO, he was good said sir we do provide very sheepishly as if owner will punish. I am a believer of sustainable living and reuse my own bottles or whenever I could and this is the first time in any Hotel I was pushed to purchase. Basement fixtures were leaking too last time. Pathetic.

Worst ❌❌❌ hotel experience ever. Just because I booked the room online through FabHotel and called using the FabHotel number, the staff was extremely rude from the start. They demanded extra money for early check-in; otherwise, they asked me to sit outside for 2 hours. Shockingly, the staff even asked me to lie if anyone asked whether I was staying at their hotel. This is completely unethical and unacceptable behavior. When I finally got the room, it was in terrible condition—messy, walls torn, and water spilled everywhere. The room looked nothing like the photos shown online. Basic cleanliness and maintenance were clearly ignored. This hotel has zero professionalism and only focuses on extracting more money from guests. I would strongly advise everyone to avoid this place.

They have provided a room in basement and there was no mobile network, dampness/seepage odour, Fan was noisy and when I asked staff to change my room they were not helping in that. And when I contacted Fabhotels customer care they were worst than hotel staff no solution provided by them, showed bad behavior and he was saying I should talk to Airtel that why I am not getting network in hotel basement, seriously pathetic. when I booked the hotel directly from Fab hotel the representative told me I will get good clean room, clean towels and detail kit but nothing was available and later nobody helped. Then in the end I paid extra money to staff and got a premium room and that room was also not premium but better than previous one.

worst hotel, worst rooms,worst service,worst staff

The rooms were not clean ...I had booked online room with breakfast but they did not serve it and asked us to pay extra...ants were coming no cleanliness...for every small thing they demand extra money... location is also inside u won't get easily cab auto u have to book online... service wasn't there at all

Poor experience, room was not clean, did not met expectations.

Think 100 times before booking from Fab Hotel and RR Residency I booked this Hotel from Fab Hotels (Person Name-Shyam) for my team, he booked it with Free breakfast. At the time of check when one my teammate they denied for checkin and told to increase fair. Later after 10 calls, Fab Hotel increase fair from there side. At evening at the time of checkin they told to pay full amount. I tried calling Shyam but he didn't responded. Then I called Fab support and they also told to pay full amount then only they allowed and also free breakfast was not considered. I emailed couple of time and said it is resolved but it wasn't. I talked to hotel owner and he said Shyam booked his hotel without his concent on fair and he has to trouble guest by not allowing checkin because he need more money for the room. In hotel room also Gyser was not working and water was not there in morning when we need to ready for office. Very disappointed with Fab Hotel service, RR hotel and worst part and worst person is Shyam who created all this mess and not answering calls. I wont recommand this Fab Hotels and RR Hotel to anybody. Worst experience

Had the worst experience of my life here. Only book this place if you are short on time and hsve absolutely run out of all options and don't have the time to search either. Don't even bother looking at the pictures posted here because they must be really old. I come back from office at 9pm and the whole room is infested with cockroaches, the couch looks like it has never in its life been cleaned, the curtains are torn and the road infront. Is always waterlogged! Everything was broken, the socket, the geyser and even the walls. Absolutely my WORST STAY. Never make the full payment before checking the condition. The receptionst was especially rude. The staff were nice but the receptionist. Geez.