Best hotel ever, the staff is so good, cooperative and humble. The service was really nice, they provided us with their own bikes as we couldn't find any scooty or bike in entire jaipur it was sold out. They also dropped us to our bus stop in their own car after our rapido got cancelled. Also the food was delicious. A place to must stay. Best service, we will stay here only whenever we will visit Jaipur.

Service of the staff was just exceptional - from the manager to the restaurant staff to the reception, everyone went out of their way to be helpful and attentive. Small gestures such as helping with calling a Doctor, or checking on needs of our children showed a genuine interest from the staff in being helpful. For example, the food had not been prepared as expected and the staff immediately replaced the item with an alternate without anything.

I find the location convenient as it is close to the Jaipur Railway Junction and also to the Metro station. However the room service is available only with unnecessary additional charges. Moreover the room no.402 that we stayed on was awfully dirty with dust,mud,ash,cigarettes and plastic wastes all lying below the bed. There was also no mat to dry our shoes after going to the bathroom and as a result, the whole tile floor on the room was muddy and it felt very uneasy to stay there.

Photos looked great—clean, well-maintained rooms and nice exterior—but they were heavily edited. Reality didn’t match. Check-in was delayed (room not ready), which was annoying. Rooms were clean and okay, but just average. Decent stay, nothing special. Check recent real guest photos before booking.

1) Location on Map is not correct. 2) Wooden work was broken in one room out of two room. 3) Telephone service not working in one room. 4) TV is not working 5)Room service was good,food was also good.Staff are supportive. 6) Approx took 30 min for room check in,even booked before 7)Lots of boys with girls with scarf coming and going ,feel little uncomfortable with family. You can understand this. Not create problem,but felt uncomfortable 8) Did not see any other family 9) Room charge was affordable in MMT ,but can not expect very neat and clean at low room price range 10) Approx 5 km from bus stand and railway station

Recently, my friend and I visited Jaipur for a couple of days and stayed at Shiv Mahima Hotel. Unfortunately, it turned out to be one of the most unpleasant hotel experiences I have ever had. We arrived at the hotel around 9:00 AM, while the official check-in time was 12:00 PM. Since rooms were available, we requested an early check-in. However, the hotel charged us an additional ₹300 for the early access. In my previous experiences, hotels generally accommodate early check-ins without extra charges if rooms are vacant. Though disappointed, we paid the amount and proceeded with the check-in. The room itself was decent and reasonably clean, so there were no major complaints regarding cleanliness or basic amenities. However, the behavior of the hotel staff was not professional. Additionally, the room keys and other materials provided appeared to be of very low quality. On the same night, while stepping out for dinner, the room key broke as we were locking the door. We immediately went to the reception to report the issue and requested a duplicate key. Unfortunately, instead of addressing the situation calmly, the staff began blaming and humiliating us. They accused us of intentionally breaking the key, which was both unreasonable and upsetting. We tried to explain that such incidents can happen accidentally and that if we had broken the key intentionally, we would not have reported it ourselves. However, the staff was unwilling to listen and continued to insist that we were responsible. What should have been a simple resolution turned into a 20–25 minute heated argument. Eventually, when we asked for a solution so we could move on, the staff demanded ₹500 as a repair charge for the broken key. Considering that key repairs generally cost much less, the amount seemed excessive. Despite trying to reason with them, they were not willing to reconsider. To avoid further harassment and delay, we paid the ₹500. Overall, this experience left us feeling disrespected and unfairly treated. It appeared that the hotel was more focused on extracting additional money rather than ensuring guest comfort and satisfaction. Based on this experience, I would not recommend Shiv Mahima Hotel to anyone visiting Jaipur. Travelers should be cautious, as unexpected charges may arise during their stay. I also request FabHotels to review and monitor the conduct of properties listed under their brand to ensure such incidents do not happen to other guests

Worst experience ever. - Extremely rude staff - Poor maintenance - Strong bad smell throughout the room - Geyser not working We stayed here for just one day and had to leave due to the terrible experience. The staff was shockingly rude and behaved as if they didn’t care about customers at all. The hotel is located inside a residential society, and the society gates are locked at night. This was never communicated to us. As a result, we were roaming around at 3:00 AM, searching for the correct entrance for nearly half an hour. Despite the hotel being almost empty, we were deliberately given a room on the 4th floor just because we booked through FabHotels. This was done even though the lift was not working. There was also no staff available to help with luggage, so we had to carry our bags ourselves all the way up to the 4th floor. To make matters worse, the room we were assigned did not even have a key. The excuse given was that a previous guest had taken it with them. Overall, this was a highly unprofessional and frustrating experience. I would strongly not recommend this hotel to anyone.

I had the worst experience at this hotel. The staff was incredibly rude and treated us as if they were doing us a favor by letting us stay. The main issues: Discrimination: Because we booked a lower rate through FabHotels, the staff treated us poorly. They openly had a "rude talking style" and showed no respect for us as guests. Zero Service: Even though the hotel had vacant rooms on lower floors, they gave us a room on the top floor. The lift was broken, and no one offered to help with our bags. We had to carry all our luggage up the stairs ourselves. Room Quality: The rooms are in poor condition and had a very bad smell. I highly recommend staying somewhere else. Saving money is not worth being treated this poorly.

If I could give a star rating in negative it would be -5. Room smells foul, bedsheets and bankets are dirty, torn, smelly. Toilets are in worse condition and dirty. Even the room floors are so sticky we never removed our footwear. When we asked for towels they said we don't have clean ones now we will give you next morning at 5. Next mornig we didn't get any towel. they all were sleeping till 7:30am that's when we left. There is nothing like room service, they don't clean rooms they don't provide water, toiletries or anything a hotel provides. We had pre-booked 2 rooms, check-in time is 12noon, they gave us one room at 3 pm and the other at 9pm. If you are in for a torture. I highly recommend this room. Book for someone u want to punish.

Worstt experience everr ,they do not follow fab hotel rules they will charge youu extraa in some wayy ,worstt room maintenance,no proper cleaning,no towel provided until asked,wastee of your moneyy if you book in thiss