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“I had a truly pleasant stay at this place. The staff as well as the owner were warm, kind, and always ready to help. I stayed here with my family and we felt very comfortable—the room was clean and cozy, and the food was delicious. The parathas she cooked for us tasted just like home. A wonderful homely experience overall!”
Stayed here with my mother from 11th to 13th July 2025. With the existing crisis in Kolkata with safety and good family hotels, this one is a knight in shining armour. The experience was amazing and the staff, food, and reception of guests is admirable! Good to say that there is an economy hotel with safety and convenience in a shady place like Kolkata. Hope it stays that way! 5 stars!
Hotel is very nice . Nearby ecopark . Love to stay in this hotel . The location is also good . Hotel is clean and haygnic
While the service and location were above average, room needs upkeep. There were A) dust settled on the chair handle/ backrest B) toiletry was very scant and mini tooth paste was missing C) complimentary water was half a litre for each pax but should ideally be one litre each D) water from toilet shower flowed down in trickle E) there was no provision to have hot water, though some connection and piping were there F) toilet had an open drain and did smell a lot G) price is much above the market for the service H) lift need maintaining and some paint and greasing of the collapsible gate. The support staff, boys were very helpful and reception was courteous.. Overall the location and service was good
Room quality & accommodation did not matching without webportal photograph.
Avoid this property at all costs. The swimming pool was filthy, and the broken railing to get in and out made it life-threatening—I could have had a serious accident. They shamelessly overcharge for everything: ₹40 for room service that was never provided, and charges for mineral water bottles I never even used. There was no TV in my room, and the bathroom was in disgusting condition, worse than a railway retiring room. This place is unsafe, unhygienic, and a complete scam. They mislead customers with false promises and then exploit them with hidden charges. Do not risk your money or safety here. I will also be reporting this to consumer authorities for action against such fraudulent practices.
Extremely Disappointing Stay – Not Worth ₹1113 This was one of the worst hotel experiences I’ve ever had. The room was dirty and clearly not cleaned before our arrival. The bathroom was in a terrible state — the drainage was open and water flowed out through a pipe, making it completely unhygienic. The geyser didn’t work, and the bathroom had a strong foul smell, making it impossible for us to even take a bath. One side of the window was missing, which meant the room was open to the outside all night. The AC was not working, and there was no water service provided. The only amenity was a tiny 2g soap — nothing else. The blanket was also unclean and smelled bad. Overall, nothing about this stay was satisfactory. Everything was disappointing, including the unfriendly and unhelpful staff. Not recommended at all.
Room no 304 in fab hotel salt lake (all in one) was opened by staff on 09-10Aug,2025 when We were absent from room (in way to Gangasagar).On reaching hotel 10Aug,2025 1640 hrs, staff accepted he had opened luggage and room in our absence and took contact no of my wife and called on her phone.We left hotel 10 Aug,2025 2140 hrs,we had no option but to leave hotel and avoid case escalation.
Very disappointing experience – avoid this hotel This is by far the worst hotel I’ve stayed at in this area. The service was absolutely ridiculous and unprofessional. I accidentally left some of my clothes behind and contacted them within just 4 hours of checking out, but they completely denied any help or responsibility. Highly dissatisfied and would not recommend this place to anyone
The people accepts booking and once u go there they says the place is full and takes u to a different hotel 3 lanes away from the mentioned one and gives u a worst room and refuses ro refund if u dont want to stay.