With triple occupancy booking I got queen size bed / Damped room / 2 slices of braed, jam & Banana breakfast with Rs.100 extra on CP plan during booking every day / No tea, No coffee / No kattle, no complementary water, No toiletry kit except 1 pic of soap / no runner and cushion

Hardest Bed i have ever slept in and worst experience looked nothing like the Photos

Worst Bed and room i have ever slept in looks not even 1 % like the photos posted

The worst hotel ever they took 200rs extra telling the cost is 1100 but the hotel is showing 965 they should be banned from this application fraud and scamming people

I had a very disappointing and harassing experience at this hotel. I booked my room one week in advance and completed the full online payment. But when I arrived, the hotel manager told me that no rooms were available. This was shocking and extremely unprofessional. Instead of giving me the room I paid for, they tried to send me to another building nearby. The alternative room was very dirty, very small, and completely unacceptable. After making me wait for almost one hour, they finally agreed to provide a room in the main hotel but only after forcing me to pay an extra 500. They did not give any proper reason for this extra charge. I had no choice but to pay because I was already stranded. This behavior is dishonest and feels like harassment of customers. Taking full payment in advance and then denying a proper room is completely unacceptable. I strongly do NOT recommend this hotel. Poor management, rude behavior, hidden charges, and very bad customer service.

We checked in at around 8:30 PM. There was no one at the reception initially, and someone arrived after about five minutes. After completing the formalities, the room key was simply handed over to us. As far as I know, a staff member usually escorts the guest and shows the room, but no one accompanied with us or showed us the room. The welcoming attitude and hospitality were not satisfactory. The room shown on the website did not match the actual room provided. The photos displayed online were quite different from the real condition of the room.The room was moderately clean, but the bed sheet, pillow cover and blanket were dirty and appeared to have been previously used. In the bathroom, the bucket already contained water, the bathroom itself was not properly cleaned, and the toilet seat was broken. Overall, the hospitality, cleanliness, and maintenance were disappointing, and it was not a pleasant stay experience.

My booking was cancelled just a few hours before my arrival without any prior notice. I had paid for a premium hotel, but they unilaterally cancelled it on the day of check-in and shifted my booking to a much lower-grade hotel. When I contacted them for help regarding a refund or a room change, they completely ignored my calls and did not respond at all. This level of service is extremely unprofessional and unacceptable. I would not recommend booking with them.

They created this entire issue about tarrifs which they had to settle with fab, they let me check in at 4pm

worst experience, deceiving photos of the property. At this price a somewhat better experience can be experienced. The staff boys are least helpful. they dont help u with ur bags, dont even talk appropriately. The rooms was bad on another level. badly maintained. the bolt of the toilet was nt even working so hlwe had to sleep with the toilet door open. the commode was broken. Conplimentary breakfast needs a special bad mention. was provided 2 slices bread, one egg, a sachet of jam and a banana. didnt even serve tea with it. we had to order tea n milk and pay for it additionally. In short this property is totally avoidable. I had a late check in and the moment i checkd in i wondered when it will be morning so i cud leave this place

Worst hotel you can be in Starting from the lift you can feel how worst the hotel is. Do not ever book this hotel you see different images and the rooms alloted will be very different and no service as such