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Everything was perfect.. polite staff.. hygeine place.. specially washrooms
Best in Budget. Along with Supportive Staff .
It was a nice experience here , very helpful staff, and 10/10 for hygiene .
Really luxurious room
Cigrette smoke while entering in the room
Maintenance of the room not good. Room was big, furniture was good, but walls need to maintained. Staffs are good.
Rooms are good, property location is also very good. But the staff is very non cooperative. I had to get down to the reception area to collect food because they denied the delivery person to the room and they also didn't deliver the food to the room. I had to wait for like 15 mins before checkin when the booking was already upgraded due to closure of the property booked earlier. There is no sync and update on portal whether the property is open or not. Dwarka and Mahipalpur properties are almost closed due to licensing issues and the portal has no update regarding this. So please call the property after booking.
They have provided a room in basement and there was no mobile network, dampness/seepage odour, Fan was noisy and when I asked staff to change my room they were not helping in that. And when I contacted Fabhotels customer care they were worst than hotel staff no solution provided by them, showed bad behavior and he was saying I should talk to Airtel that why I am not getting network in hotel basement, seriously pathetic. when I booked the hotel directly from Fab hotel the representative told me I will get good clean room, clean towels and detail kit but nothing was available and later nobody helped. Then in the end I paid extra money to staff and got a premium room and that room was also not premium but better than previous one.
BEHAVIOUR OF HOTEL STAFF ARE VERY MUCH GREEDY, RUDE, very Bad horrible behaviour of staff and Very BAD HOTEL experience by the way FAB customer service is very good they settled our problems very nicely and cooperative... but their JP palace hotel is not good I m writing only related to JP PALACE HOTEL