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Nice hospitality,good bed, cooperative staff,good social sense,food was fine ,it was a beautiful ambience around , location was good ,things were taken care at short notice , overall a beautiful stay, would surely recommend.
room service and breakfast was good. Decent variety of food. Staff is responsive and professional.
The room is spacious and clean-ish. The staff is very courteous and helpful.
One of the best hotel in kirti nagar highly recommend..
Location of the property is excellent. Very comfortable room and well mannered staff.
Really good hotel, I look forward to staying here . The staff are the best feature, genuinely helpful and kind. It is always a good sign to see the same staff members when you return to a hotel. Rooms are spacious and good value for money.
For the value of the amount paid, I think it exceeds all expectations
Rats in the room, charged for room with breakfast, I was told we don't give breakfast. Instead of 2 days I checked out next day, my payment not refunded, will post on social media, play store, apple store, check out 19th early morning due to rats, I want my refund of 1 day.
Rooms are not cleaned, not hygiene at all. Reception staff is very rude.
The hotel is old, the room furnitures are old, bathroom facilities are old and some non operational. It no longer looks like how it looks in the makemytrip photos. Or google photos. We were not given the key to one of the three rooms I had because they simply did not have it. It locked itself when I went out, but I had to get the master key from the reception when I wanted to go in again. I expressed my disappointment with this to the man at reception only to be met with minor aggression of him shoving the drawer into the table with force as he gave the master key to another man for him to open the room I had already paid for. I booked three rooms with breakfast, only to be told by this same man that I was going to be charged 150 per person for breakfast again. Terrible experience. Never recommending it to anyone.