Had good experience over all. Staff is so corporative.

I had a wonderful stay at Fab Express Hemkunt Mansion . As soon as I arrived, I was impressed by the ambiance, cleanliness, and management. The room was very clean, comfortable, and equipped with all the necessary amenities. The hotel's location is also excellentit's quiet and close to all the important places. The staff deserves the most praise . Each and every staff member is extremely helpful and courteous. I would especially like to mention Mr. Ajay Kushwaha at reception . He was extremely polite, professional, and welcoming. He took care of every little detail and always helped with a smile. His respectful approach to guests truly adds to the hotel's reputation. Overall, my experience was fantastica great room, excellent service, and above all, wonderful staff. I would recommend staying at Fab Express Hemkunt Mansion to anyone looking for a comfortable and safe stay.

I have been staying in this hotel since 2021.. Let me tell briefly:- • Staff- The staff seems to be good and helpful • Safety and security- The hotel is located at the entrance to a colony and a barricading is there so it's completely safe inside and outside. Camera's are also installed at property. • Location- The only reason I book this hotel is because of it's location. Easy of commute via metro or auto. Marking is nearby. • Rooms- Over the years the quality of rooms have been degraded but still feasible. The room cleaning is carried out everyday if you intend to stay for more days. This hotel require room maintenance and deep cleaning (If you want the hotel to run for long) •Cost- Even after the quality of stay is degraded still the owner didn't seem to lower the cost of booking. The rooms are not Rs.2000 rooms, rather they are around for Rs. 1500. The only reason this hotel is getting profit is because of ease of it's location. Was planning to give 3 stars. But the owner requested to give 5 stars. So giving 4/5 stars. Find the attached pics of the room and faults I found. I hope things get better if I stay here next time.

Staff guy ROHIT IS GOOD AND VERY RESPONSIVE BUT THE OTHER PERSON SOMETIME THERE , HE IS REALLY PATHETIC WE TOLD STAFF THET WE WILL LATE CHECKOUT 2 HRS LATER AFTER 11 AM BUT WHILE WE ARE IN OUR ROOM AND WE ARE JUST COMING OUT THAT STAFF GUY WITHOUT KNOCKING DOOR HE CAME INSIDE AND SAID SIR CHALO APKA TIME HO GYA H... SERIOUSLY ...IS THAT THE FAB OWNER KEEP THEIR STAFF OVER THERE LAST TIME THIS GUY ALSO CRRATES PROBLEM AT TIME OF CHECK IN THIS TIME HE DONE AGAIN I WAS THAT TIME ALMOST GOING TO SLAP HIM BECOZ OF HIS BEHAVIOUR.. IF WE ARE PAYING YOU EXTRA FOR 2 HOURS AS WE TOLD HIM THEN WHY THE HELL HE IS SAYING KI CHALO APKA TIME HO GYA.. AGAR HUM 2 DIN KA HOTEL BOOOK KR SAKTE HAIN TO 2 DIN AUR BHI KAR SAKTE THE BUT THIS GUY IS REALLY A WORST STAFF EVER WE SAW ROHIT WAS VERY GOOD . NO DOUBT BUT THE PROBLEM IS ONLY THIS GUY .. I DONT KNOW WHY FAB OWNER OF HEMKUNT MANSION KEEP THIS NEW GUY OVER THERE IF HE DON'T KNOW HOW TO TALK WITH CUSTOMER .

Room was online booked and paid but staff asked extra Rs.300 for booking and staff was constantly knocking at door 2-3 times.

There is a smoking smell in the room and a match box is on the table. Dustbin is not clean

Very bad experience in the hotel wrong location given booked 4 rooms 3 given in one hotel 1 im other

I had a deeply disappointing experience with Nirvana Residency. Despite having a confirmed booking via Brevistay and even calling the hotel a day before to reconfirm, I was shockingly denied check-in upon arrival. The hotel informed me they were fully booked and couldn't accommodate me. This left me stranded with my luggage, completely at a loss on where to go. I faced considerable stress and mental frustration, as well as the challenge of finding an immediate alternative. I had to visit 4-5 hotels before finally securing a place to stay, and I ended up paying significantly higher prices due to last-minute booking. My trip to Delhi was completely spoiled, with so much time and energy wasted. Adding to this, there was another group experiencing the same issue—they had even prepaid for their stay but were still refused a room. The hotel’s only response was to direct us to contact Brevistay, which was unhelpful given that the hotel itself was already full. This lack of professionalism and care for customers is unacceptable. I will never return to this hotel, nor recommend it to anyone. Nirvana Residency needs to seriously reconsider its approach to customer service and reliability.

Very bad experience.staff behaviour is not good.gyser not working.door locking problem