Staff ka behaviour kaafi polite aur helpful tha. Check-in se check-out tak everything smooth. Thank you Hotel Elvilla!

Staff are cordial but the room alloted stenched a lot specially morning time. Geyser not working and panel of window was also broken and waiting to fall.

Staff was having helping nature.

First impression were worst as they gave me some damaged room, keede the har jagah, not even clean , then at evening time other staff changed my room which were good,clean and can say worthy......Food awesome, staff achha hai but dn feel management is good enough 3* is just for staff and food...not for rooms

Toilet experience is very trible.not calend. Hairs and water logging. Rusted sanitary fittings.

I had one of the worst hotel experiences of my life at GK Residency. I booked this property through MakeMyTrip for 4th. The hotel contacted me on WhatsApp multiple times before arrival, confirmed the booking, and even asked for my live location while I was travelling. When I reached the hotel around 11:00 PM, they suddenly said no normal rooms were available and only a suite was left. They forced me to pay an extra 1500 even though my booking was already confirmed. It was late at night and I had no other option, so I had to argue and finally pay extra. I contacted MakeMyTrip immediately and they had to speak to the property directly. Even after that, the staff kept asking for vouchers and behaved very unprofessionally. The room condition was extremely poor the toilet was dirty, not cleaned properly, and overall the room looked unhygienic and poorly maintained. This experience felt like a pressure tactic to force guests to pay more after arrival. Very disappointing service and extremely unprofessional behaviour. I would strongly advise others to be careful before booking this property.

cozy hotel , very unhygienic and not in maintenance. i have seen dirty things left in washroom and not clean .yak

Terrible, no towel,washroom door cracked, no cleanliness,

Heater for winter was not provided

This is the worst Hotel of my life . In this hotel staff was very rude and incorporated and the room of hotel is very pathetic and disgusting. The room mattress and pillow cover was dirty and the room smell like a smoking area. I suggest everyone please don't stay in this Hotel and the service of fab hotels is also very poor they can't pick up the call after booking paym