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Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards Dear Sir/Madam, I have been having issues with my last booking and have been trying to call the numbers provided but it is talking me to automated system and not able to speak to any of your representatives. Kindly arrange to call back ASAP or provide a number to call and speak to your representatives ASAP. I had booked a room with breakfast and I was charged extra for the breakfast. Upon reaching hotel, they said they will arrange from outside. Next morning, I had to do multiple follow ups to get some breakfast and they provided very limited (not sufficient for 1 person also), no mention option, cold 2 sip tea and basic and t cold breakfast. Initially, they provided for only 1 person and after a strong follow up they provided another plate which again was cold/small quantity. You have charged very reasonable amount for breakfast and atleast some reasonable service and options should be there. I would like you to refund my breakfast charges. Please assist. Regards
I entered the hotel and request for early check in and the staff allowed . Nice stay and next to hotel metro station and Shivajinagar railway station. Great. Stay.
Room was perfectly decorated, well designed and clean. the breakfast was good, we really enjoy our stay. i highly recommend this hotel to everyone.
Staff knows the customer service, It is always a great experience, Breakfast is amazing
The staff were very attentive and kind particularly in the restaurant.
Nice hospitality,good bed, cooperative staff,good social sense,food was fine ,it was a beautiful ambience around , location was good ,things were taken care at short notice , overall a beautiful stay, would surely recommend.
Perfect spread of the breakfast, comfortable room, and amazing staff
A true example of excellent hospitality! It was a pleasure visiting this property . Well assorted breakfast. Would highly recommend this hotel . Thanks
Staff was rude just because I booked online. He insisted on checkout at the exact time, not even allowing 5 extra minutes.
Very bed experience, Cockroaches in the room, don't stay there