Very good and clean rooms. Best service I am stay 2 days I love all the staff because gives a respect and best facilities. Best service I like it ❤️

Worst stay ever, staff arrogant, no cleaning, rooms are not good, no tv, area also not good..not even 1 rating

Charged Extra rupees but invoice given less amt

The room was pathetic. We booked hotel imperio and we were shifted to hotel gargi without our explicit consent. This is the scam what I am observing in most pune hotels. They take the booking of one hotel and move the travellers to lower grade hotel of their choice. Literally I did not slept whole night because the room they offered me was having noise from road whole.night.

Very Bad experience Room Size Not more than a 100 Sqft and Washroom Door height too small approximately 5 ft My height is 5'7" and i bumbed my head in it several times. This caused me to take painkillers for my headache.

Extremely disappointing and unprofessional experience. During the booking, they clearly confirmed that breakfast and swimming pool access were included, but at the time of check-in they completely denied it and started giving excuses. This feels like false commitment just to attract customers. The staff was unhelpful, the check-in process was frustrating, and there was no proper resolution provided. Totally ruined the stay experience. Would not recommend this place to anyone if they cannot honor what they promise during booking.

Worst kind of experience, I can ever have I checked in on 12pm and checked out at 2 pm. Manager have no fear of fab hotels and customer service threatening.And fake photos and fake rooms and even don't have locks on rooms. fake hotels.

So bad that's experience and was room I have booked this price his was aks extra charge and extra money hi was can't accept the app booking price and booking hi ask a charge for Money in extra change may room bot applicable I was told him change may room hi ask not avelaibel I have booked deluxe room his givet to small aco room it's was very bad may money are just west app is facke that's the price and hotel his can't responsible to app booking cant privecy and can't the good staf can't help properly TV not working WIFI not working washroom dam shit room can't clining properly and room was so bad condition app just hold a call can't help properly and can't ans his can't action or help to time just ignore it the problem fuck that's aap and his hotel facke diteals

Room was not good as showing in picture and not even clean rooms and its very old property rooms was very old and nothing was right in rooms and hotel, lift was not working, stares was unclean and a lot of dust was there, I supposed to stay in pune for 9 days but I changed my hotel just after 2 days because I already paid money for 2 days online so did not had any options left other then stay, so I must suggest dont go with this property, many good properties nearby but it was my luck I booked this property for stay online