I stay almost 11day hotel is good and food also good clean hotel staff also co operative

Nice Hotel on Good location & budget friendly. Excellent Rooms with attached balconies. Peaceful environment. Staff & Manager is very good, polite in behaviour & cooperative. Food is also good.

1. I reached Hotel on 13/06/2025 . The person on reception was confused about booking when I gave him a paper with confirmed booking details. Maybe facing problem with English language. I was tired because I myself drove the car from Ahmedabad to Baroda. I was expecting from that person to give me a room soon and offer me a glass of water but he was busy with booking details paper. 2. The Hotel doesn't has it's kitchen. I have booked room with breakfast and I already given instruction to give me breakfast as early as possible in the morning. They arranged tea for me around 7:30 am but the taste of the tea was liked drinking little hot water. He told me that we arranged from our another hotel. Other wise room is good and clean.

The room was always absolutely clean, and the housekeeping staff was always smiling and always kind when coming to my room. Staff at the reception was kind and really helpful. They were able to solve all our problems, from ordering a pizza until booking airplane tickets. The hotel also offer a good service in its travel desk.

Except Room Cleanliness nothing was even average. Far Far from being termed as Fabulous in any respect. Had enquired parking since beginning from helpline number and even hotel all termed Yes. But there is no safe parking available with them , neither assistance given by them for parking. Only sentence being told us to park on road wherever u find space if any . No Lift service , a hard thing for senior citizen to climb three sets of stairs for room. No reception but only money collection booth . Even for any trivial room service like water bottle else tea at room we will have to remind again and again and would take not less than 20 min , but will disturb you at night for payment to settle of even one water bottle. Then also they do not have any funda of morning tea. For complimentary breakfast u will have to go on ground floor cafe which have got different entrance. For lunch and dinner a different place that is u will have to go a ground floor , then again climb first floor to have pathetic lunch or dinner . We had to stay 03 nights with 2 rooms for had booked online on good faith and had made advance payment . Even during check in when we reached hotel seeing reception which was not from any class to be termed as reception , low floor roof...Except Room Cleanliness nothing was even average. Far Far from being termed as Fabulous in any respect. Had enquired parking since beginning from helpline number and even hotel all termed Yes. But there is no safe parking available with them , neither assistance given by them for parking. Only sentence being told us to park on road wherever u find space if any . No Lift service , a hard thing for senior citizen to climb three sets of stairs for room. No reception but only money collection booth . Even for any trivial room service like water bottle else tea at room we will have to remind again and again and would take not less than 20 min , but will disturb you at night for payment to settle of even one water bottle. Then also they do not have any funda of morning tea. For complimentary breakfast u will have to go on ground floor cafe which have got different entrance. For lunch and dinner a different place that is u will have to go a ground floor , then again climb first floor to have pathetic lunch or dinner . We had to stay 03 nights with 2 rooms for had booked online on good faith and had made advance payment . Even during check in when we reached hotel seeing reception which was not from any class to be termed as reception , low floor roof , no adequate parking requested to reception as well as fab hotel help line number to cancel my booking and refund my 25% advance payment , which they kept on refusing diplomatically. So hope my review will certainly help visitors to take an informed decision and would save them from mental agony which though I had to go through.

So I booked this hotel via Agoda and due to some technical glitch it did not add breakfast as package which I was very sure it was added. We went to cafe to have the breakfast and the manager was very rude in tone saying "breakfast not included" in wonderland I was checking in the app and with agoda customer service. The cafe guy again "sir kya karna hai" in a very rude tone. Well, we just came out of intent Table Tennis practice with my son and I was like okey give the brekfast if not included we would pay. But the guy refused saying veggies not available and I will now send someone to get veggies from market. I literally had my serves to hold myself. You did not only kept my son starving for breakfast but did not give it at all. Really poor sensitisation towards customer centricity. If you are someone looking for a pathetic customer service go for this hotel. Btw, the cleaner was absent and we did have to stay in an unclean room for a day or so. I had 2 more days to stay and was about to extend my hotel. But I am chking out today. A dissatisfied customer.

Had the worst experience. While checking in the receptionist made us fill all the details and for family we had to fill everyone's details individually. And the whole process at the reception took more than 30min ( Standing time ) after that we got the keys and when we entered the room it had bad smell. Smell like rotten egg. The bed had moisture in it and the whole room is kinda wet ( the bed were the worse if some one arrives and want to rest on the bed you won't be able to sit on it. It give unpleasant feeling of moisture. I would never recomend to book this hotel again ever.

I would suggest not to opt for this place . They took around half an hour for check in procedure without any rush . No room facilities.For food one has to go to reception for placing order no room service at all. Delay response. We have booked two rooms out of which one room was good bt another was worst one . It was not at all delux . Ac was not working.

Worst experience ever. Service is the worst. Reception people and manger as well don't know how to talk never go here even if this is the last hotel better to be in car then here