Hotel was good and clean, staff was active and services are quick and fast. overall good experiance.

Behavior of staff and Manager is good

Not so clean room, leaking toilet. What is shown in pictures or description is never true. Money charged was expensive too.

Hotel do overcharing on mrp items like 15rs water bottle mrp they charge 25

Front desk lady was very rude, late check out was complimentary but she asked to pay the amount, even there was 10% discount on food/beverages but even she refused to accept that and stated she don't what to know what discount it is showing but want all amount to be paid.. She was so arrogant that instead to giving the invoice in my hand she threw the invoice.. This lady was so adamant, rude, pathetic and full of attitude, that I will never go for Hotel Benchmark again Just because of her and this type of people shouldn't be kept in hospitality business. They will spoil the business and reputation of hotel.

Stayed in this room and honestly, it was a complete disaster. The condition of the room was unacceptable. The ceiling is literally broken with chunks falling off, and the walls are cracked, damp, and peeling everywhere. It looks like zero maintenance has been done for years. The bathroom area is dirty, unhygienic, and clearly not cleaned properly. Even the basics were horrible the towel provided had holes in it, the floor was dirty, and the overall environment felt neglected and uncomfortable. Definitely not what anyone expects when paying for a stay. This place seriously needs urgent repairs and proper housekeeping standards. Would not recommend it to anyone.

Disgusting hotel. No water bottle provided. Rooms and washroom were not cleaned on daily basis. Washroom window was completely broken. Too much mosquito in room and washroom. AC was not working

At first, my hotel was changed without my notice, that too after paying in advance. I paid only after looking at pics of hotel room and ambience. In this changed hotel, just because already paid, the service and welcome was terrible. I have to beg for my breakfast several times despite paying for room with breakfast. In any hotel the water is complimentary, here they said it's chargeable. Having no choice I said ok. Even after that I have to wait thirsty for water. I will never recommend this hotel ever to anyone. That is why I checked out a day before, even after booking for 2 days. Since I have good experience with fab hotel earlier, i will spare fab for choosing, kindly do not change without guest confirmation once booked and don't tie up with such dirty hotels without ventilation, no water, poor service, cold service type hotels. Keep monitoring. Horrible exp

Non ac room provide, i m call in your customer care 2 days no one answer my call ,your support team 1 hour hold on call ,

I WISH I COULD GIVE 0 STARS FOR THIS, THE WORST HOTEL EXPERIENCE IN MY LIFE, MISSED MY MEETING BECAUSE STAFF FORGOT TO PUT TOILETRIES, HOW COULD I GET READY? THE WORST EXPERIENCE, BREAKFAST WAS COLD AND SERVED VERY LATE, FRAUD PROPERTY FRAUD RUNNING BY FABHOTEL TRIED TO CALL CUSTOMER CARE FOR 7-8 TIMES, CALLED HOTEL MANAGER 20-25 TIMES, STILL NO SERVICE PROVIDED, PLEASE AVOID TO STAY HERE, THEREARE MANY MORE GOOD PLACES NEARBY