Overall experience is good. Very friendly staff, especially Pradyumna help me a lot.

The behaviour of the staff needs to be improved, especially with Mahima, the hotel manager. She was so arrogant to handle the guests'guests. She was so rude to the guests and it is never ever experienced or experienced from those who are in the service industry. Wifi not working, there is no proper plan for the breakfast service, they do billing as per their own wish. I would wonder if you book this property thru any websites like booking.com or any other websites, they simply reply that online bookings are not accepted due to the price discrepancy with the booking sites. When you do check-in, if they are denied and demanding very high charges compared to the online rates, just think about the situation of a person who doesn't have sufficient funds for his travel or if he travelled with planned money thinking that the hotel is booked! Finally, I could say that the hotel rooms are comfortable and worth the money as per their tariff.

I chose this hotel considering the location and the brand - fab chain of hotels. Unfortunately, I see the service is very bad from the staff. Inspite calling many times for either water, small issues, etc.; the room service takes 1-2 hrs. While checking out, calling reception to send a person to carry luggage; there was also delay in that. The receptionist simply said there are no people to come and carry luggage although he knew that we are. Checking out in sometime. The staff behaviour is very casual and careless. For anything, they say only sorry and do nothing. I haven't expected such worst experience from fab chain of hotels. Also, considering the room maintenance, room cleaning, receptionist tells that there are very less staff and cleaning couldn't be done when you say. We will do when we have time. Very rude & worst behaviour. Room amenities are present but not maintained like lift isn't working properly, wifi connection is repeatedly fluctuating within 5-10 min, the room bed/sofa aren't cleaned properly during checkin. I request fab chain authorities to check this hotel and do some proper audit so that they don't take advantage of being fab chain and providing service of 1-2 stars. This is a complain or feedback I wanted to give to fab.

One of the worse service I had my life. Staff are very bad special there charging extra money

Scam in image it was a different room once you reached there, it was the totally worst room They asked for an extra amount.

Worst hotel awful

When we went to hotel then we found a wet used towel in washroom, bedsheet was not changed and it was too dirty. Room and cupboard was very dirty and even washroom door was broken and not able to close it. Sometimes there was also water supply problem we faced.

Worst service after paying so much money also worst hotel service I have got I would rate 0 for this never visit this hotel food is also worst never visit this hotel again

I have so many complains. Please dont give any good rating to this hotel. The space very untidy, unpleasant and such a wastage of money. They changed my room upon request but later I discovered that room was also untidy. The blanket had stains. The walls have spitting stains. No toilet roll. They advertise them so well that it is easy to get spammed. The pictures of the rooms donot do justice. The rooms are severely small.While taking shower the gieser was also not working. The internet connection was very weak in the new room. I did not feel safe in this hotel.Finally I checked out the 2nd day before my two nights stay was over and wasted my money.It was horrible experience. Their complementarry breakfast was also just one option like Alacarte menu which was annoying. The receptionist lied that they have restaurant but when I called they said there is no restaurant and I have to get food in my room. I started feeling so stuffy in that room that I decided to checkout 24 h earlier although I paid full price