Rooms are very small compared to the tariff they charge. No windows, showers do not work. Rooms are dirty and suffocating . They provided blankets During summer which was useless. Staffs are not professional.

Overall this trip was okay but Fab hotel you need to watch out your rooms. The room was smelling also bad. There was a dirty towel handed to us and then they provided another one but of no use. NO HAND TOWEL.

Stayed here for a night, and the experience was quite disappointing. The location is poor, it doesn’t even feel like a hotel until you step inside. While the rooms were clean and fairly well maintained, the service left a lot to be desired. The landline didn’t work, and the staff came across as quite unprofessional. To make things worse, we couldn’t sleep properly due to constant noise throughout the night. The guests in the adjacent room were extremely loud-shouting, slamming doors, and creating a ruckus. There was no check or control from the hotel staff on this behavior, which added to the overall unpleasant experience. Definitely wouldn’t recommend if you’re looking for a peaceful and professional stay.

Untidy and dirty room. I got the premium one. Stained pillow covers and bedsheets. The bedsheet was full of hair when I entered. When I called the receptionist, he argued that all the hair are mine. I am almost bald. He replaced the pillow cover and bedsheets. They were more dirty than the previous one. Bedmites to a point it is 3:52 AM and I am contemplating to just get the hell out. Bed is stinking of things that I prefer not to mention but I hope the stain photos gives everyone an idea. The only good thing is the proximity to Sukhna lake. There is constant car noise from the window (Room 104). Cockroach in the toilet Save your money and stay somewhere else.

Very poor service and condition of the room. The room was very dirty. The sheets on the bed had not been changed and had food on them so we had to ask the staff to change them. The pillows were old and smelt bad. Lots of ants and bugs in the room. AC but they refuse to give you the remote so you can't control the temperature / settings. They hadn't topped up the wifi so this didn't work. It took 24 hours until they finally fixed the wifi. They only fixed it after I said I wanted a discount then suddenly 20 mins later it was fixed. Staff have no interest in good customer service and just sleep on the sofas in reception. Would be acceptable if the hotel was cheap but at 1200 a night this is very disappointing.

Absolutely Disgusting Experience – Do Not Stay Here! I rarely leave reviews, but this hotel stay was beyond unacceptable. From the moment we checked in, we were shocked by the condition of the place. We found cockroaches crawling in both the room and the washroom – completely unhygienic and horrifying. The bedsheets and pillow covers were visibly dirty, with stains and a musty smell that made it impossible to sleep comfortably. To make things worse, the door lock didn’t work properly, making us feel unsafe the entire time. The corridor and room had a weird, foul smell that made us want to leave the moment we walked in. This was not only unpleasant, but downright unsanitary and unsafe. I strongly do not recommend this hotel to anyone. Management needs to take immediate action to clean and repair the property before accepting any more guests.

Totally unhygienic, Ac Tv not working ,light fluctuate countinousl,corn earworm fly around on me whole night coming from downsiling ,very bad experience

Very dirty Rooms lobby alley bed bedsheet room floor pillow cover everything dirty Washrooms not clean cockroaches roaming in washroom stained tiles According to price ok for a last minute resort as a stay

The Worst Hotel Experience I’ve Ever Had – Avoid at All Costs I've been using Booking.com for almost a decade to find hotels. Until now, I have never written a negative review. As a business owner myself, I know how damaging a bad review can be. But what happened to me at HOTEL AMBASSADOR SUKHNA LAKE CHANDIGARH was outrageous, and people deserve to know the truth. A few days ago, I booked three nights at this hotel in Chandigarh. Let’s start with the location: the hotel sits on a loud, chaotic street that feels more like a filthy alley in Old Delhi than a peaceful getaway. When we arrived, before we were even shown the room, the owner demanded full payment in advance. This has never happened to me in any Indian hotel before. I insisted on seeing the room first. The room was on the 4th floor with no elevator. The hallway stank of cigarettes. The room itself? A complete scam: The room I booked was listed as 17 square meters – the one I got was barely 11. The listing claimed a lake view. That’s a lie. There is no lake view from anywhere in the hotel – only a view of the noisy, grimy street. The bed was described as a Large Double Bed. In reality, it was 140 cm wide – a standard, small double at best. As if that wasn’t enough, the room’s window was made of cheap, paper-thin glass. In cities like Delhi or Mumbai, even budget hotels use thick glass to block street noise. Here, we could hear every horn, every shout, every machine from the workshops outside. It was impossible to rest. While I stood there, visibly unhappy, the hotel manager threatened that he would charge my card through the site if I didn’t pay in cash immediately. I panicked and paid him – a huge mistake. We sat in the room for ten minutes trying to figure out what to do. It was unbearable. Instead of a peaceful lakeview hotel, we were trapped in a noisy dump. I went back downstairs and asked to cancel the reservation. The manager refused, saying it was “already submitted to the system.” I called Booking.com customer service, waited 20 minutes, finally got a rep, explained everything. She spoke to the manager – who flat-out refused to issue a refund. Her only offer was a 10% refund if I could somehow prove the room didn't match the description. Eventually, we threatened to call the police if he didn’t refund the money. Under pressure, he agreed to refund just one night out of three. We had little cash left, so we took the partial refund and left. This was the most disgusting hotel experience I’ve ever had. But beyond that, I want people to know: Booking.com charges hefty fees but does nothing to protect you when shady hotels cheat their guests. This platform failed me completely, and I will never use it again. I will also make it my mission to spread the word that Booking.com is unreliable and unprofessional.